Daybreak GameReviews of daybreakgames.com

An absolute garbage company who maintain a set of older games which they don't give a crap about. They basically keep them on life support and try to hold on for as long as they can. All games are riddled with bugs and no matter how much you try to point that out or complain, nothing is done. I can't imagine why anyone in their right mind would want to work at a place like that? They certainly don't care about their player base, so why would they care about their employees? If you work there, leave now while you still have your sanity. Avoid this company at all cost.

Suspended my account for no reason in Everquest where 10+ boxes running everywhere! No explonation! Worst company ever! SOE was million times better!

Never have seen a worse customer support. Rude, and useless. Couldn't even help on the smallest matter. So dissapointed

Absolutely disgusting customer support that will take your money and brush you under the rug if anything goes wrong. Truly do not recommend as they will treat you like you never existed, regardless if you spend money with them. Not only this, but the content they produce and updates they provide to their games are not what the players want, they don't listen to anyone and are well on their way to driving their games into the ground. Bugs from 4 years ago are still in the game and continue to release cosmetics rather than fix the actual game itself.

They fail to deal with hackers in their games. When it gets out of control they then stop responding to players about the issue, the "Ostrich" effect as we know it.

Daybreak games can't be trusted. Tried to appeal my ban i've been given long time ago. I've never cheated in a game and only got to play "h1Z1-Just survive" for 16 hours before the ban appeared. They even gave different reasons about my ban. Plus they didn't write they had prove for my ban! Bad company and support...

Generally I have had great experiences with customer service with daybreak until today. I don’t know who I can go to regarding this but I was inquiring why I didn’t get a CR skip! The rep informed me that it was only source marks and they haven’t given a free cr skip since January. I proceeded to send screen shots of the sale and that I was correct! Then he said you missed out and you will have to wait until January. There was no option to claim the cr skip and when I went to the purchase menu it was asking me for “market Place cash” so of course I wasn’t going to buy market place cash If I can get it for free! So I cancelled. The rep proceeded to call me a liar and that I never did such a thing otherwise I would of gotten it. I’ve been in customer service for 25 years and if I did that to a customer I would be fired! The name of the rep is DUNBAR. On top of it all I was inquiring why I didn’t get it and he just was not helpful what so ever.

after a year of trying to contact this compnay online i finally had had enough and wrote them a 4 paragraph rage letter of the hate i had ammassed because their game had the worst customer service ive ever experienced , you know what they did , they banned me for ignoring me for over a year , so the employees at this company have really done it in , and from the looks of the online comunity this game will be dead in 5 years , i consider the game an investment of my time and as it stands i think im going to need a return on my investment !!!