Adan M.
Flexible, Responsive, and Willing to Customize
I booked a three-person Umrah package with Dawah Travels and worked primarily with Seemal throughout the process. Seemal specifically was great to work with. He was professional, helpful, and consistently willing to accommodate our requests. Dawah Travels was kind enough to customize our trip beyond a standard Umrah package by including a second stop in another country afterward. They also arranged different return itineraries, with one traveler returning separately from the other two. This showed that they are very flexible and inclusive when it comes to tailoring packages around each traveler’s individual needs. The majority of the process went smoothly. There were a few areas that could use some refinement, but I communicated those concerns directly to the company, and they assured me that they are already working to improve them. Seemal was consistently responsive and always got back to me. The longest I generally waited for a response was around two or three hours, but most of the time, he replied almost immediately. He was always happy to answer my questions, make changes, and help with any requests or adjustments I needed. Dawah Travels appears to be a relatively new company, which may explain some of the minor shortcomings, but they clearly care about their customers and are willing to listen to feedback. Overall, I believe they have a very bright future ahead of them, and I greatly appreciate the work Seemal and the rest of the Dawah Travels team put into arranging our customized trip.
Response from DawahtravelsSep 1, 2026
Thank you so much for your thoughtful review and kind words! We truly appreciate your trust in Dawah Travels and are especially grateful for your recognition of Seemal’s efforts. Your feedback means a lot to our team and motivates us to continue improving our services. It was a pleasure customizing your journey, and we hope to serve you and your family again in the future, In shaa Allah. JazakAllahu Khair for choosing Dawah Travels!




