DaVinci VaporizerReviews of davincivaporizer.com

Ich nutze DaVinci Produkte schon länger. Mit dem Miqro hatte ich aber mehr Ärger als Freude. Der erste Garantieaustausch funktionierte einwandfrei. Der zweite dauerte aber über 3 Monate und bedurfte unzähliger Mails. Die Antwortzeit betrug zum Teil bis zu zwei Wochen. Das geht echt besser. Mann muss einfach immer wieder schreiben was aber bei einem guten Kundenservice nicht nötig sein sollte. Die Produkte selber sind schön designt und verrichten ihren Dienst gut. Es sind aber meiner Meinung nach auch viele Konstruktionsfehler bekannt. Ich bin froh und dankbar für mein Austauschgerät. Aber der weg dahin war nervenaufreibend. Sollte ich mir mal ein neues gerät kaufen werde ich das mit Sicherheit auch berücksichtigen bei der Wahl des Herstellers.

I have been waiting for my replacement device for 6 weeks. Apparently wrong tracking number, now the package is going back to the sender... They can't send another one, they "have to" wait to get it back to be able to send it. Apparently it takes more than 6 weeks to get a package from NL to Switzerland. POOR QUALITY. POOR CUSTOMER SERVICE. Finally arrived after 3 months. At the end still a good and fast customer service. Delivery takes ages.

This company ruined my product which was reported to them and they refused to remedy the situation which is their fault. The customer 'support' dept. is useless especially that Sammy with his rotten attitude and dismissive chatters. Should have seen this earlier due to the other results to consider what runs this business. Will go to their competition from now on. The 1 star rating is too High!

To be honest, I don't really understand why people go nuts on the IQ. The ceramic oven, air path, flavour chamber and even mouth piece are pretty nice. Very easy on the lungs even for a cougher like myself, but it's a pure conduction vape, CONTRARY to what Davinci themselves claim: "While all of our vaporizers are actually a hybrid of both heating methods, they are closer to conduction than convection." Seriously, I've no idea what they're talking about. The Ascent or IQ (Never used the original one) are as 100% conduction vaporizers as they get. Draw resistance was pretty annoying, and it being a conduction vape means you probably want your oven packed, which is why you get the adjustable pearl. The App is a complete joke. It looks nice initially, but I could rarely get it to connect to the IQ on the first go. It would also crash frequently. It's like this App was developed just because the IQ doesn't have the same display as the Ascent, so you can't program the presets unless you use it. When vaping @ 200C/392F or higher the it gets STUPID hot, and if you think that the OFFICIAL silicone glove they offer helps, you will be sadly mistaken. I cannot even begin to understand why would they make a vaporizer this compact, with an all metal exterior. Usually, at the end of a session, I need to swap batteries but the device gets so hot that the battery gets jammed inside the holder. I either force it out or wait for the device to cool. But the biggest thing that bothered me the most was the extraction efficiency. The CFX... Tera... Mighty, they all hit so much harder, and the feeling lasts CONSIDERABLY longer. The whole 'discreet' thing is pure nonsense, in my opinion. What? You think that if it's harder to spot a vape in your hand, people will somehow miss the huge cloud of weed smell you're generating? Honestly, 3 stars is being generous.

I bought this vape about 2 months ago and when I first got it I thought it was the best thing since sliced bread. I'm a daily user...I've tried many different vapes and the quality of the vapor on the IQ is exceptional compared to many others. The flavor chamber alone is a beautiful complement to this device allowing you to appreciate the aroma of many different herbs of your choice together in one unit. The problem right off the bat was the app which doesn't work on my phone and it was one of the selling points for me to purchase it. Apparently the app has many glitches causing it to malfunction on many phones so that was strike one as I cannot use to app at all. Now I would have given this 4 stars if not for how laborious it is to clean this thing. In this day and age of advanced technology and beautiful engineering with these vaporizers, I don't understand how the Davinci engineering team have not redesigned this vape to be more friendly for the user to clean and sanitize. What happens with this vape is the taste degrades substantially after about a dozen times using it because even with cleaning the bowl and flavor chamber after each use, there is a very very deep cleaning that is required after every 5-6 times using the vape, and if you don't do that it starts to affect the taste because of a crust that forms that is inaccessible with regular cleaning. The vapor stream travels up the bowl through a gap between the bowl and the flavor chamber up to the mouth piece. That gap collects all the residuals left over from the herb heating, meaning all the brown crud gets stored there after each use and it is almost impossible to clean because there is only a very small diameter to access that gap. You can get a Q-tip to clean the accessible area on the underside of the bowl via that very small diameter once you pop out the flavor chamber, but you can't easily access the baked crust which continues to bake over and over outside of that small diameter hole. Consequently, your herb starts to taste burnt if you do not eventually rectify this. The only way I have found is to get a Q-tip with a little alcohol and try to bend it so that it reaches underneath the metal where all that crust is collecting. This requires many Q-tips, time and patience to get in there to make sure you get as much as possible but some always remains. If you could access this area with greater ease, it would be much easier to clean, but the current design is super flawed in my opinion because of this problem. Consequently I will only be using this vape as a backup because I am tired of this issue and I'm not interested in spending a half hour sanitizing this thing every time it needs a deep cleaning which is often. Otherwise you risk flavor and vapor quality substantially with this device with daily use once a week has passed. I would encourage the engineers to think of a better design for the next version of the IQ because I feel this could be a truly excellent vaporizer if this matter is addressed.