DaVinci VaporizerReviews of davincivaporizer.com

You have to say this really is a nice looking vape, or er, paperweight...but that is where the nice ends. I have been a Davinci ascent user for years, but they not only lost my IQ business but future business as well with this model. Here is a list of what I have experienced so far and tech support will not work with me to replace the unit which is only 3 weeks old and I purchased it here: + The first thing you notice is that the unit gets so hot past 360 degrees that it ruins the whole experience. I enjoy mine at 374 and it hurts to use it. + The battery is not a good fit in this device and when you move the vape, the battery rattles. So you constantly hear this. + The unit itself hisses, which tech support assures me is normal and the unit is not about to explode. + The top part of the vape constantly comes lose so you have to keep it shut or it will then knock the battery out of whack and shut off the vape + Which brings me to the next point, the vape constantly shuts off 2, 4, 7 minutes into a sessions randomly...No this not due to a preprogrammed setting, it is simply a bad design and poor battery... + And don’t get me onto cleaning this thing, which might be actually easier than dealing with their “support”. + My last point, you will obviously have one of these problems and need to contact support. Good luck getting a coherent response, and then they will make you run through hoops so you give up trying to send it back. Case in point, they did not believe my vape was faulty and needed video proof!

I’ve had the Davinci Miqro for 2 weeks and I wanted to love it, but it’s an awful product. First the stuff that makes no sense. -Learning how to use the device. You can watch as many videos on YouTube on how to use it, and it’s still not easy to use. Click 5 times, click once, click up and down to dim the led lights that can be seen from the NASA space station because of how bright it is. -The only mode that sorta works is when you use the boost mode, the other way is a waste of herb. But the problem is how hot the device gets, you need to cover the Miqro with a plastic glove sold by Davinci or it’s pretty intolerable to hold the device while using it. -The battery life says about 30 minutes and it’s more like 20 minute after charging for a long time. Make no sense to me, and it must spend a lot of energy to have a charger on all day. I’ve spent around $180 already on wasted herb, you don’t get the same high as a pipe. It all burned fast in the vaporizer, felt little to no effect, wasted herb. So disappointed, because I thought this was supposed to be the Benz of the vaporizers. Do your research!

I will never purchase from this company again. From the day I unboxed by Davinci IQ these were my problems: - battery latch is very difficult to shut - battery turns off when you set it down on a surface. - Mouth piece latch WILL NOT stay open when using. You have to hold your finger down. - The USB that came with it was faulty. Not to mention the disapointing battery life and the unessesarily difficult nature of cleaning this device. Contact 1: Oh yea we can fix or replace that no problem let me forward you to our tech experts! Contact 2: Tech experts demand a video of the device to prove i'm not lying. Contact 3: After they got the video they gave me MORE questions and stupid requests like 'a picture of the serial number'. Why? They could see it wasn't working but more and more is needed. A company that demands this much money and calls itself 'high end' should not be on anyones list of 'best devices'. I'm going back to my more afordable brand Arizer where they answer your calls and treat you decently. Seriously the vapor isn't much better in the Davinci compared to my old Arizer Solo 1. And my Solo takes a few minutes to clean unlike these 30 minute cleaning sessions with the IQ.

Bought a davinci IQ 1 year ago. Terrible to clean, the unti has started turning off when placed down like a feather, or shaken in the hand and to make matter s worse, its impossible to work with the warranty team. After just quitting smoking I'm now forced to smoke as I have no that way to vapourizer, except for spending on another one. Terrible piece of kit. Terrible battery life. Great vapour. Get a cheaper one of Amazon. You'll be better off I promise you

Bought the Ascent for my wife for helping with her cancer treatment. She did not take to it. I used it personally not more than a dozen times in a year. After that the battery would not charge. Customer service initially told me to go buy a new battery in case it was that. You cannot open an Ascent to change the battery. Finally sent the unit to Las Vegas and waited and waited. Heard nothing, then got a new unit from their warehouse in Ontario. Not the colour I ordered, & with only the charger included, nothing of the rest of the kit. Apparently that's my fault and my tough luck. For the unit to die after minimal use, indicates very poor quality control. And a "so what" attitude from service. Expensive lesson. Oct 24/18 follow up: Da Vinci sent me a new Ascent Vape minus the interior glass tubes. Had to email them a couple of times. 2 weeks later the glass tubes show up. Tried this one for 3+ weeks before it quit as well. Emailed again about this. They said to send it back so they could evaluate it. Not a chance. My cost to ship it back the first time. Not doing it again. Spending more for a unit that does not work. The hype on their site is way over-rated.

I originally purchased a DaVinci Ascent. I used it for a couple of months and then one day I started choking while I was using it. There was weird smelling very strong noxious smelling smoke coming out of the unit. It was so hot it felt like it was going to explode in my hand. I was afraid to use it anymore and I went and bought a traditional DaVinci unit. A couple of months later and that unit is already broken. It is not accepting a charge. At this point I have averaged $100 a month over the last 6 months for two useless vaporizers.

Tried to buy a vape at Da Vinci website. They emailed me after purchase and insisted I send them a screenshot of my bank statement (with critical info blacked out of course) because they have had a lot of fraudulent purchases. I did so but told them I found that objectionable. They attempted to placate me with nonsense justification. They're making their problems the customer's problem. I've been shopping online for decades and never had anyone suggest something so stupid. I was stupid for agreeing but I was getting this for my daughter to help her quit smoking and just wanted to keep the process going. Then to add insult to injury they sent an email saying I would have to be physically present to sign at delivery. Which means taking a day off from work. They wouldn't even address that issue for me at first. They were only worried about covering themselves instead of what the customer needed. I finally told them to cancel the order. Avoid this company and their products at all costs. Just an awful experience. I'm going to every blog I can find. Shut down bad companies. Tons of better places to buy vapes or anything else. Last but not least I have to wait 3 to 5 business days to be reimbursed, I was told. Quick to insist on money up front. Reluctant to lose a sale. Transparent greed.