Martha M.
Joined this casino as it had different…
Joined this casino as it had different games than the ones I'm used to playing.won €200 and had to send every document possible for my withdrawal which I received 20days later.was surprised to only receive £85 as apparently they deduct from the winnings also.Steer clear at all costs.if I could have given zero stars i would have.Never came across a site like it.dont waste your money or time on it.
Response from DaVincis GoldOct 19, 2025
Hey there, We hope all is well, We’re sorry for any confusion regarding your withdrawal and would like to clarify how it was processed according to our terms and conditions. For deposits up to £250, the maximum cashout is 10× your deposit, and any bonus amount is deducted from the withdrawal. You deposited £10 (so the max cashout was £100) and claimed a £15 bonus. You initially requested a £200 withdrawal, but our finance team canceled it to make the necessary adjustments. A corrected withdrawal of £85 was then successfully processed to your account. We sincerely apologize for any inconvenience and appreciate your understanding. Please don’t hesitate to reach out if you have any further questions! Best, Support team DavinvisGold