DAVID SIMSON Reviews | Read Customer Reviews of davidsimson.com

DAVID SIMSON Reviews | Read Customer Reviews of davidsimson.com

DAVID SIMSON reviews

97 approved reviews, newest moderated first

Aaron M.
May 2, 2026
My now Fiance loves her ring!!!!
I really liked how the staff at David Simson kept me informed throughout the buying and delivering process of my girlfriend's engagement ring! I also loved how the staff responded too my questions and answered them right away! Loved my experience using David simson and the ring is beautiful! Highly recommend!
Response from DAVID SIMSONMay 8, 2026
We are absolutely thrilled to hear that you had such a great experience and that the engagement ring is everything you hoped it would be. Our team takes great pride in staying connected with our clients throughout the entire journey—from the first question to the final delivery—and it’s so rewarding to know that our communication and responsiveness made the process smooth for you. Congratulations to you and your girlfriend on this incredibly special milestone! 🥂 We wish you both a lifetime of happiness together.
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Nora B.
Apr 15, 2026
Obsessed is an understatement
Obsessed is an understatement. The ring is absolutely perfect and exactly what I’ve been wanting for years. The quality, the communication, the service — everything was 10/10. I couldn’t be happier and will definitely be a returning customer.
Response from DAVID SIMSONApr 16, 2026
Thank you so much for your kind words! We are beyond thrilled to hear that the ring is everything you’ve dreamed of. Knowing that we could bring your vision to life with a 10/10 experience truly makes our day. ✨ It was a pleasure working with you, and we can’t wait to welcome you back to David Simson in the future. Enjoy your beautiful new sparkle!"
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Kross G.
Apr 14, 2026
Easy communication
Easy communication, they checked to make sure I ordered correctly. Necklace looks great!
Response from DAVID SIMSONApr 16, 2026
Thank you so much for your feedback! We always want to ensure every detail is perfect before we start crafting, so we’re glad the double-check was helpful. We are thrilled to hear that you love the necklace! ✨ Looking forward to serving you again at David Simson Jewelry
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TG
Apr 8, 2026
Good communication and ring
Good communication and ring. Was dissapointed in the quality of the box with the company’s logo printed crooked and the description card containing errors. That being said I will be buying the wedding band from the same company!
Response from DAVID SIMSONApr 16, 2026
Thank you for your honest feedback. While we are thrilled that you love the ring and our communication, we sincerely apologize for the quality of the box and the errors on the description card. We hold ourselves to a high standard, and it’s clear we missed the mark on the packaging this time. We truly appreciate your continued trust in choosing us for your wedding band. Please reach out to us directly before your next order so we can ensure everything—from the ring to the box—is absolutely perfect for you. We look forward to working with you again!
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customer
Apr 1, 2026
This was my first purchase from David Simson but I do not think that it will be my last!
The ring I ordered is beautiful and exactly as described/pictured. It was beautifully packaged and delivered in a timely manner. The team at David Simson communicated with me every step of the way. They even sent a google maps screenshot of my apartment to confirm that the address was correct. Wonderful customer service. This was my first purchase from David Simson but I do not think that it will be my last!
Response from DAVID SIMSONApr 16, 2026
Thank you so much for your wonderful review! We are thrilled to hear that your ring arrived exactly as you imagined and that you enjoyed our packaging. Providing peace of mind through constant communication—like confirming delivery details—is very important to us, so we’re glad you appreciated that extra step. It was a pleasure serving you for your first purchase, and we truly look forward to crafting more beautiful pieces for you in the future!
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Cristina M.
Jan 30, 2026
Great customer service
I had to unfortunately return a necklace and they helped me ship it back and replace the the item. Great customer service!
Response from DAVID SIMSONFeb 1, 2026
Thank you so much for sharing your experience! 💛 We truly appreciate your understanding and are glad we could assist you with the return and replacement smoothly. Providing reliable support and making sure our customers feel taken care of is always our top priority. Thank you for trusting us—we’re here anytime you need assistance in the future! ✨
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First time C.
Jan 30, 2026
The ring is beautiful
The ring design is unique, well made and exactly as ordered, shipped in a lovely box. The web site order did not have a field for size information, so that would be good to add instead of using a note. And documentation detail papers would be nice to have. Make sure to allow time for international delivery.
Response from DAVID SIMSONFeb 1, 2026
Thank you so much for your thoughtful feedback! 💛 We’re delighted to hear that you loved the ring design, craftsmanship, and packaging, and that it arrived exactly as ordered. Your suggestions are truly valuable to us—adding a dedicated ring size field during checkout and including more detailed documentation are both great points, and we’ll certainly consider them as we continue improving our shopping experience. We also appreciate your mentioning the international delivery timeline, as it helps future customers plan accordingly. Thank you again for your support and for helping us grow—we hope to serve you again in the future! ✨
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Sean A.
Jan 2, 2026
The ring is beautiful
The ring is beautiful! Timing was very good and David Simson was very responsive to questions. I would recommend 100%
Response from DAVID SIMSONJan 22, 2026
Thank you so much for your kind words! 💍✨ We’re truly happy to hear that you loved the ring and that the timing worked out perfectly for you. It means a lot to us that our responsiveness and service made your experience smooth and enjoyable. Thank you for your 100% recommendation—it truly motivates our team to keep delivering exceptional quality and service. We look forward to being part of your jewelry journey again in the future! 💎
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