Britt T.
I order online quite frequently
I order online quite frequently, and the experience I had with your company is unique compared to any others I've had with any other company. The Customer Service Team sent me an email and pointed out that I ordered the same underwear set in two different sizes. They were correct, and my order was intentional, as I have two sons who needed to experience the comfort of David Archy underwear, and they wear different sizes. That said, the fact that I got a note from them asking me to confirm that my order was intentional was absolutely terrific. I got my order, my sons love them (I rather like mine, as well), and your Customer Service Team represents the very best in customer support for online orders. Thanks to the folks who were looking out for me.
Response from David ArchyAug 13, 2026
Thank you so much for sharing this wonderful experience! We’re delighted to hear that your sons love their David Archy underwear and that you’re enjoying yours too. We’re especially glad our Customer Service Team’s attention to detail made a positive impression. Your kind words mean so much to our team!