Rod C.
Clothing is great, just need a little work on the customer service processes.
Very pleased with the quality of the clothing (sleep shorts). I accidentally ordered the wrong size, and the process to exchange them for the correct size was far more complicated and time-consuming than with other online retailers.
Response from David ArchyJul 11, 2025
Thank you for your honest feedback and for appreciating the quality of our sleep shorts 😊. We’re sorry to hear that the exchange process was more complicated and time-consuming than expected. Your experience highlights an area we need to improve, and we’re actively working on making our customer service and exchange procedures smoother and more efficient We truly appreciate your patience and hope to provide you with a much better experience next time! 💖