Dave & Buster'sReviews of daveandbusters.com

This is a review on Dave and buster customer service line. Long long waiting time on phone only to ask a simple question and the customer representative have an answer to that. Have to transfer me to an other department where I have to wait another 15 or so minutes for some one to pick up the phone. The question you may asked. Can I use an electronic D&B gift card to pay for the remaining of my bill once I get there? Seriously having to to go through 2 different departments for that?

I'm at Dave and Bustas in Cary NC 12/27/24 15:11 p.m. The bar is filthy and the empty tables need to be cleaned. The customer service is terrible too. I'm standing at the bar looking up at the TV waiting to order, when I look down the bartender is staring at me. No may I take your order just looking at me.

Vestal New York. The food the amazing but I payed extra for a food special that comes with a 30 minute unlimited game play card. I was not told that I could not get any prizes bc I got that meal and I got over 10000 points then my kids were extremely sad and mad that they could not get any prizes. So I payed for “prizes” that I didn’t get, I payed for my kids to be happy and get food but they ate and where happy then they got over to the games and find out I payed for nothing.😡😡😡

ZERO SERVICE AFTER WAITING 10 MINUTES. Walked out....

not a good place to go if you are brown or black i learn that from the Fairfield location after going there for my birthday and been rudely interrupted thanks manager Josh

Although I initially found this place to be enjoyable, I have noticed a significant increase in prices over time. Additionally, I feel that the machines offer only a brief period of fun without much variety. It raises the question of whether the main focus is on providing a memorable experience for customers or simply maximizing profits quickly. Unfortunately, this has left me with no desire to return and play again.

SILVER SPRING MD DAVE N BUSTERS after an hour of gaming, went to exchange our tickets for prizes. Saw a Tanooki Mario i wanted, asked if they have one that's on display. The rude associate told me "why? The one i have is not good enough for you? And if its Covid you're worried about, i don't believe in Covid!"..speechless!

Horrible experience with the branch in Northridge, CA. The bartenders added hardly any real alcohol to our drinks, very watered down; also, the food gave one of our friends got food poisoning and my chicken sandwhich came out super undercooked. My “fried” chicken was cold and tasteless. The games were ok but some of the machines are our money and we lost tokens that way.