Prominent R.
The company promised me a refund with 7…
The company promised me a refund with 7 days money back if I didn't like the quality. Didn't followed up nor responded after the first email. I didn't want to make this review, but it made me frustrated. Don't make promises you cant keep *UPDATE 1*: They have reached out to me and amended the issue. I am glad, I appreciate it.
Response from Datephotos.AIAug 30, 2026
Hi, We’re truly sorry for the frustration and the delay in responding to your refund request. Due to an unusually high volume of support emails, your message may have been missed in our inbox. However, we understand that this does not excuse the lack of follow-up. We’d like to look into this and resolve it as quickly as possible. Please contact us at [email protected] with the email address associated with your account or your order details so we can locate your request privately. Thank you for bringing this to our attention. Best regards, DatePhotos.AI Support