Sam W.
Happy
I had a very pleasant experience here, they retrieved over 150,000 files for me from my computers hard drive and it didn't cost me a a and a leg lol

DataRetrieval.com is the one of the nation’s largest service provider and R&D pioneer. Our certified specialist technicians are trained and equipped to securely and confidentially recover data from any type of device and regardless of the cause for loss or failure. We offer the fastest turnaround times available today and a market competitive price structure for service that’s efficient and cost-effective.Expert Data RecoveryYou Can Depend On UsRecovering your data is our top priority. No recovery is too small or too big for our data recovery team. RAID DATA RECOVERY SERVER DATA RECOVERY DATABASE DATA RECOVERY HARD DRIVE RECOVERY LAPTOP DATA RECOVERY SSD DATA RECOVERY CELL PHONE RECOVERY VMWARE DATA RECOVERY ADDITIONAL SERVICES VIEW ALL SERVICES
DataRetrieval.com (dataretrieval.com) has 91 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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IT & Communication · Cleveland, Ohio
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IT & Communication · Elyria, Ohio
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IT & Communication · Cleveland, Ohio
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IT & Communication · Shaker Heights, Ohio
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Showing 77 reviews with 5 stars · Clear filters
Sam W.
I had a very pleasant experience here, they retrieved over 150,000 files for me from my computers hard drive and it didn't cost me a a and a leg lol
Lenard B.
Love these people they definitely deserve a 5 star rating because they are so friendly and they genuinely wanted to help me ,which they did for a really low price, I got back all my pictures!!!!
Eric
Very Impressive Service. File Retrieval has always been our trusted partner in file recovery and files and data management systems for the last 5 years. We own a very big corporate insurance company and much of our work involves costly financial transactions and dealings. We use a lot of computers at our firm’s headquarters and much of our work is stored on company servers, computer HDD’s and other digital storage equipment. One day we had a very deadly malware attack whose origins we never knew! The attack was so severe that it completely wiped out our company servers, computer HDD, and even our online storage systems. No files/data could be traced. This threatened to close our business because all our client’s data and company files were all erased from our storage system. We had no idea of what to do next. While we were still contemplating the next move, a member of staff came telling us that he has been told there is a nearby company that specialises in advanced files and data retrieval. We were at first sceptical because we couldn’t imagine that such claims were valid. However, since we were in a very precarious situation, we didn’t resist this chance to give them a try. First of all, the staff at File Retrieval are very friendly and so caring. Despite the struggle we had in explaining the circumstances surrounding our mystery files and data loss, they were very supportive and treated us in a corporate way. First, they explained to us the different file and data retrieval options they specialise in and then the prices which were really affordable to us. These are main services that these guys have so far helped us with; the very complex data recovery which is called RAID from their RAID system stores. We are safely secured by this system to restore data from several advanced RAID, NAS, SAN, and tape and multi-disk servers. We have also benefited a lot from their services in recovering lost data from our company’s hard disc drive (HHD) and solid-state disc (SSD). They have always used a tool called data remanence which is very effective. This system has helped us to restore data and files even when the data has been removed. They have very skilled technicians who we believe that are specially trained find the isolated data groups of data that remain on the hard drive but are not recognised by the computer’s operating system. The system has restored tens of thousands of our lost files even without damaging the data storage devices. Our company has also benefitted a lot from their online data retrieval systems. We have recovered hundreds of e-mail messages, digital files such as music, videos, software and pictures. At times due to the busy nature of our work, we accidentally delete some files, overwork our company servers leading them to crash because of work overload, but amazingly each file that got lost has always been recovered using File Retrieval’s efficient online data recovery system. But what’s impressive is that their packages enable you to retrieve both individual and company emails and data items. No matter the time we need their technicians, they are always there on time to ensure that each glitch is sorted out as soon as possible for us to get back to business. Another helpful service has been the creation of a virtual computer that systemically runs inside our company computers using virtualization technology. This system has helped to increase security for our computers by using a sophisticated VMware. This was installed onto our newly created virtual computers. It has been very efficient in preventing online malware attacks that are disguised as downloads from the internet. Notably, we have never lost any VMware data because of the virtually centralised computer defence system. This has helped us to prevent disruptions to our operations such as errors in network administration, hardware failures, and software corruption. Since we heavily rely on our company’s Laptops and Desktop computers, they have become an essential part of our daily business routine because we use them to store our very important e-mails, photos, documents, calendars, and all the other clients’ vital information which are all very important to us as a reputable company. The skilled technicians at File Retrieval have always been helpful when our computers crashed or get damaged. They have always been there for us when we lost important files that we couldn’t account for. The fact that we have a different computer operating systems and models has been challenging for them to solve our problems. There was also a time when I myself also forgot the password to my mobile phone device and I couldn’t access my store files which I need 24/7. Without a second consideration, I rushed to File Retrieval to seek their help for me to access my valuable data again. What amazed me was that these guys also helped me to recover some useful files that were accidentally deleted many months ago. Their certified technicians had used some advanced software that pairs with iOS technology to retrieve my password and also restore some of the useful lost data. His was quite remarkable! Our company partly owes its existence to the File Retrieval technicians who have always been there for us in hard times when we lost almost everything but they raised us up again. Before we sought their services, our computer systems were too fragile to resist external attacks such as malware and corrupted files. But their technicians have always worked with us for five years now, helping us to thwart any attacks on our confidential data and files. We recommend them with 5 stars review because honestly, their service is top class. In case we need emergency help, their dedicated online customer service is always available 24/7 to respond to our inquiries. We have recommended them to many of our colleagues in the insurance markets who have also benefitted a lot from their services. We know that we can’t thank them enough but we just want to let them know that our company will forever remain grateful for their timely help….
Mike
5 star review
Response from DataRetrieval.comJun 3, 2016
Mike, I am sorry that you did not find our services to be satisfactory. If you would like to reach out to us again, we would like to help resolve any issues you may have.
Marc
With expert things like this come the risk of losing everything and to ensure that I didn't these guys really provided just what I needed, I had a server problem and the raid on the ssd got corrupted then I went to these guys and then amazingly enough! They fixed the files fantastic results!
Raphael M.
This service was recommended to me by a friend. At first, I could not believe it as first as I had very important documents on my laptop. Laptops have become a part of our lives and as a freelancer I couldn’t do away with one. I had lined some clients up and building contacts and trust as a freelancer is no easy thing, so all I wanted to was impress my clients and do more than I was paid so that I would be able to get more gigs from them. The laptop had automatically turned itself off and when I was able to get it back live and running most of my documents were long gone. I couldn’t believe as I had around five days to a week to finalize everything and mail it back to my clients. I had doubts about my friend’s recommendation because I saw it as seamlessly impossible for someone to get all my documents back and cause my laptop to function with the efficiency that it was. My friend has lost most of his emails in his contacts and told me that even with emails that is centered on the internet and constitute a great part of internet of things; mine was just a small problem for the gurus of this website. Heeding to my friends advice and recommendation about File Retrieval, I decided to try them by visiting their humble platform and getting into contact with them. It might come as a surprise to most people but my Laptop is up and running as I was able to get all the data back and send the appropriate documents to my respective clients which has built a lot of trust between us and I now get a constant load of works that has been keeping me alive and contributing immensely to my source of income. Here are some of the things that I realized about them. They have an emergency team that is willing to help you out and get your files retrieved in less than 24-hours and even if they fail to do that they make it an effort to get it to you within one to three days. There was a small fault that kept the data at bay but within two days I had it and just had to edit a few of my documents and give them the final twist and everything was back on track. I was very happy with some of their confidential policies as they assured me that my data would never be shared and would never be seen by anyone else because they understand the plight and needs of their customers. I was impressed. Sometimes when I think of the money I would have spent buying a new laptop or going to another place so that my data could have been retrieved in earnest fashion, I don’t know how File Retrieval came on my way, but they have shown that they have the best tools and technology in the industry. They have given me an experience which I can trust and that is why I am relying on them and I recommend them for you so that you would also get your data retrieved.
rachel A.
File Retrival are my heroes! There are so many options out there but when you're at risk of loosing all your personal data, you better make sure you have done your homework and found the right company. I had found several other places and their prices were outrageous and they most likely would have to send your hard drive to some place else anyways. I spent hours looking at different companies, but when I came across File Retrieval I instantly felt like I was dealing with a direct company who knew what they were doing. It was a Sunday evening and I was just researching companies but did no expect to get ahold of anyone, so I was shocked when there was someone available to talk to me and get everything in motion. The thing I loved about them is that their customer service is top notch and they go the extra mile to answer your questions and explain your options. They were not pushy and they took time with me to explain the likely problems and solutions, as well as the basics of drive functioning and gave me with a huge sense right away that these people know exactly what they are doing. They are very knowledgeable and make the entire process extremely painless and easy. I loved the fact that since it was free to ship my and device there was a no risk guarantee, I decided to give them a try. I was a little out of the area from a store but that was no issue at all and they sent me a shipping label right over. Even if I didn't like the quote, I wasn't going to be responsible or shipping to return it. I was so nervous about sending my drive off but I felt relieved that my data was at least in good hands. They were very quick with diagnostics and were able to quote me and get started right away. They kept me well informed along the way and that helped to ease my concerns. I was having issues with a very troublesome Western Digital Passport but they were determined and went extra mile and refused to give up on saving my drive. Despite the failed read heads and problems with the circuit board, they somehow managed saved my data. I am so thankful for their reliability, expertise and their superior level of customer service. I couldn't believe how fast and determined they were with getting my drive data back up and running. I had so many pictures, music, files and my entire portfolio of work on there that was recovered They have fair prices and superior service. I would 100 percent recommend them to anyone who is panicking with a drive catastrophe like I was. I am knocked out by the standard of professionalism, competence, determination and sincerity of this company. I will definitely be recommending this them if this issue ever arises again. Thank you for helping so much File Retrieval!
Jessica
My boss iPhone accidentally crashed just some days before we went for pitching for a client. Securing the deal meant a lot to us. Then we had to start looking for a firm to help us out with our problem and that is when we googled and we found ourselves at fileretrieval.com. It was not difficult as it just popped up and there we were at their website. Navigating the page was not so difficult as we did try to find their contact information so that we could call their premises. They responded quickly and fast enough. They actually called back as they had promised, they do the courtesy. We briefed them on the issue and if we could recover the files and sure they gave us directions which were already on the site and they matched every bit thus the site is credible and can be accounted for. After we hang up. We decided to again check on the ease of using the site and it was good. Every bit of information disseminated was accurate as we had to confirm when we took the phone. It is amazing I have to say. Anyone out there who has lost his or her data come to these guys they are good at whatever they do.