Data Conversion LaboratoryReviews of dataconversionlaboratory.com

Mary Jane Lopez was at it again - giving the best and most supportive customer assistance possible. She helped me navigate a complex technical issue with my independent publisher, and stood with me until it was resolved. And, it was resolved, because Jannie had presented the correct information and guidance. Grateful for her always-there, beyond the sale, customer support.

I had problems with the file DCL supplied, but they were not DCL's fault. The software of the distributor I was uploading to rejected the file. In the end, I tried one last time, and the software accepted the exact same file. Given that experience, I learned a lot about DCL's product support. It was WONDERFUL! My questions were answered very quickly - usually within a couple of hours. DCL tested and retested the file to make sure it was up to standards. The experience was very enlightening. I recommend Data Conversion Laboratory with no reservation. I am glad I had this experience.

DC Lab is outstanding to work with. They have done a number of professional eBook conversions for us over several years, always at a very fair and reasonable fee. I highly recommend them for your next project. John R. Spencer Publisher DeerValePublishing

It is ALWAYS a pleasure to work with Mary Jane! She is always pleasant and seeks to understand what it is that I need while explaining the things I don't understand.

People working in Data Conversion Laboratory are polite, very effective, punctual. The fees are right.

I had a book published through a publisher in 1988 after it went out of print and the publisher closed her business she recommended I self publish and put it out as an ebook. I have to tell you I am not a tech person at all. I still struggle opening attachments to emails. I can’t remember how I discovered Data Conversion Labs... it must have been Devine intervention! But Mary Jane Lopez took on the assignment and my book Was republished with her guidance and the folks at Kindle, IBooks and Nook it became a reality. Now here we are in 2020. My second book which is a continuation of the first is about to be published. It was so comforting to have Mary there to help me again. Of course I have forgotten everything as it’s been 7 years since that last publication. She is the most patient, helpful and caring person. I still am not at all techy and she walked me through everything. I definitely recommend Data Conversion Labs.

I've used DCL to convert book files to epub and mobi for years now. They are wonderful to deal with, and the service is always quick and well-priced. I can't recommend them highly enough!

I am pretty new to SPL's and working with Howard and Sergey, I learned so much information. They were patient and very informative. We ran into an issue (our fault) and they immediately diagnosed the problem and resolved within a day. It's nice knowing we have such a great ally! Keep up the great work!