DarveysReviews of darveys.com

They said my package was delivered and it was not delivered and now I cant get an answer from them

I didn't receive the item and they wouldn't refund or provide a replacement. Weeks went by and I kept getting excuses to give them more time. Finally had to get my credit card involved to do a chargeback. I would never order from them again.

Super bummed about this shopping experience. I originally ordered a Patou hat in small and was too small so I retuned it. It takes about 10-14 days for them to acknowledge the return since it’s in Europe and I’m in the US. Fine, makes sense. I opted for a store credit since it said it would be a quicker option. Went to repurchase the hat in another size with the help of one of their customer service reps on the phone helping me. Basically he had me buy yet another hat using my stored credit card and not my store credit. He said dont worry it will revert once the purchase is made. Needless to say i had to go back and forth for days trying to get someone to refund the purchase and buy it with the credit and then another couple weeks for my credit back to my card for the purchase I didn’t want to make. Every time I had to talk to a customer service reps, they had Indian accents. Nothing against Indians but I dont know why we can’t talk to someone who is actually at Darveys and not some outsourced person. Never again will I buy from them, I even deleted the app. 👎🏻

Made a purchase for almost $5500. Darvey's canceled the order and will not refund my payment. BEWARE!! They will steal your money! DARVEY'S....WHY ARE YOU NOT RESPONDING TO MY REVIEW!?!?! HMM.....

Be aware!! They are selling same products with different prices with different images. But when you receive it you will know its same item which you ended up paying higher than others. Also their reward program is not same as others for you to use it you will need to purchase minimum $500 and so on minimum purchase increases so you wont even gonna use it. Darveys price is way too much higher than others which is very easy to find out when you google it. They got customer service but you bite it. Its just not transparent website to spend $$$ when you are expecting to have smooth transaction. Just check the price with same items on website which some of them will shows higher price and make sure you check other platforms first and compare again then you will not get burned. Dont trust on their reward program unless you are gonna keep shopping higher amount than previous orders. Stay safe!

First of all when i purchased the product the shipping costs were not mentioned, i received and email few days latter with additional $25 charge for shipping, if i knew this at first place i wasn't gonna order the product! I've ordered a bag that came very small ,when i contacted them regarding return they said that i have to pay $25 for the shipping and a fee of $35 because i want to return the product, so the total of me spending without having this product at the end came to $50 for shipping and $35 "return fee" (not sure for what is that) so total od $85 and the product was $105 This is a SCAM company , those expenses (shipping and "return fee" ) were not mentioned when i was ordering the product

I have had a very bad experience with Darveys website. Let me tell you the details. 1. I bought items worth around Rs. 25000. First the payment gets deducted and gets credited to Darveys and they still show payment mode as COD. To clarify, i immediately called them up, but guess what noone returns your call, answers your call or mails or messages!! 2. Second, no order confirmation mail will be sent to you keeping you in full suspense. I called them up the next day and after great difficulty got hold of an executive who promised "immediate confirmation mail". Its been 4 days and I am stil lwaiting for order confirmation mail!! 3. After such a ridiculous treatment of customers, I requested or may I say I begged the executive t cancel my order. I had to spend 45 minutes of my time explaining to two people in rotation why I should not cancel. For the first time, I am facing an interrogation from an online shopping website as to why I should choose their items. It was literal harassment. 4. The site clearly promises 2 times refund of amount of the product if lesser priced item available in any other site. I pointed out to them that in Amazon I found a lesser priced same item. Reply from the executive was we do not consider Amazon as our competition, only start ups are considered!!!! 5. After 4 days of effort and relentless persuasion, they refunded my amount of one item, but refused to refund for the other stating they do not want to lose me as a customer! 6. While refunding, the executive asked for my account details over email. She stated that the company does not store account details of any customer. i found this very suspicious and reverted that as it was a prepaid order, all they need to do is to reverse the entry, why my account details are needed? If you want to avoid hassles, please look out for much better websites than Darveys and dont subject yourself to harassment. I am putting my remarks on a website for the first time ever on the internet just because of the difficulty faced with Darveys and I do not want anyone else to fall for it.