customerCB
Never again. Paid for 1-3 day shipping. Today is EIGHTH day, still no delivery and shipping money still not processed
Never again
Response from DartdealerJul 20, 2026
We apologize that your experience did not meet your expectations. It certainly did not meet ours, either. Your order was placed on Saturday morning. Because USPS does not pick up from our facility on weekends, your package was shipped on Monday. Unfortunately, USPS experienced additional delays after accepting the package, which extended the delivery time beyond USPS's published Priority Mail transit estimate. When you contacted us on July 15, we provided your tracking information again, and when you requested a refund of the shipping charges, we processed that refund the same day. Although credit card refunds typically take 5–7 business days to appear on a customer's statement, we confirmed with our payment processor that the refund was issued to your bank on July 15. We understand your frustration and agree that the delivery took longer than anyone expected. We are reviewing how we present carrier delivery estimates on our website, so customers have a clearer understanding that USPS and other carrier transit times are estimates, not guaranteed delivery dates. We appreciate your business and sincerely apologize again for the inconvenience.