darkwolfsabers.comReviews of darkwolfsabers.com

Absolutely INSANE customer service, I’ve never experienced anything like it, 10/10. I’m a first time Xeno pixel saber buyer so I don’t really know what I’m doing. I had an issue right out of the box with my saber, so I send an email asking for troubleshooting advice. I was expecting just a pdf guide but I got Johnny’s personal number and he walked me through the whole thing! (Just a simple app setup error) Definitely made a recurring customer out of me.

5 stars! And I’m mad that I can’t give more than 5 stars, customer service is AMAZING. They reply very fast, very patient, and explain everything well. I’m new to the Star Wars and lightsaber world and I knew absolutely nothing about neopixel sabers, I asked way too many questions to the customer service people, even petty questions, but they still answered it very politely and fast. Shipping was relatively fast as I lived in Canada. Will definitely buy sabers from them again in the future, highly recommended!

Ordered a mystery box saber from Darkwolf and it arrived in 1 week. Was a great value and got a nice saber for a really good price. I couldn’t figure out one of the functions and I was okay without it but Johnny kept responding until it was perfect and I understood how to use it. Responses were within minutes, not hours or days. Great customer service! Will definitely purchase from Darkwolf again.

WOW! Great sabers, best customer service EVER! Johnny is super helpful and replies to support questions instantly!!!!! Would order again!

Very nice Kelleran Beq saber with the Proffie V2.2 Pixel / Smoothswing Tier 4 option. Good handling, very easy to handle, many sound fonts & various effects... Delighted once again, Darkworlfsabers has very good service, very high quality product, direct ordering, sends its products quickly, very careful packaging, top reception.... Big thanks to the Darkwolfsabers team! I highly recommend them!

Answered my questions before even ordering and in a timely manner. Saber arrived sooner than expected and around Halloween too!!! Will be returning customer in future

This is my 3rd time doing business with darkwolfsabers. Haven't been disappointed yet. Questions I ask are answered in a timely and professional manner. Products arrive within reasonable time. Thanks for the good experiences so far!

I order The Savior (Kelleran Beq) saber and it was delivered on time as expected. The quality of the hilt was superb. Worked nicely out of the box with no issues to the hilt or the blade. Got the Xeno3 blade to use the app which works well enough instead of using a combination of button presses and twisting motions to change the fonts, colors, etc. Ordered a blade plug and the wrong size was sent, but that immediately remedied with no issues. This hilt is a 7/8in hilt not a 1in hilt so keep that in mind if you are buying accessories separately. Will gladly buy from DarkWolf again.