Dapper LaneDapper Lane designs and handcrafts exquisite footwear and accessories for gentlemen and ladies alike.Our top-of-the-line materials and leather are sourced from Europe's finest tanneries for quality that is second to none.We produce ready-made designs as well as customization via our online configurator.With our exquisite craftsmanship by expert leather artisans, our footwear and accessories always stand out with a touch of class, hence why our customers always come back for more.Aside from direct-to-consumers, we also have a wholesale platform to attract wholesalers and resellers who are ready to expand their footwear business.
Dapper Lane (dapperlane.com) has 50 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Dave
Absolutely horrendous company. Order placed 5 months ago and still no sign of shoes. Sent multiple emails but received not a single reply. Fortunately I paid on my credit card and therefore was protected under section 75 of the consumer credit act. Currently in the process of claiming my money back from the credit card company.
Daniel
I am a regular customer of Dapper Lane and I have bought about 5 custom made shoes before. I bought one again on November 23rd and I still have not received my shoes as of today 20th April. I also have contacted them regularly and the response is very slow and each time. When I eventually get a resonse it usually says: "the shoes will be there within 3 weeks". This was now 6 weeks ago and still no response from them on this update. I am geting increasingly frustrated. Maybe they can't cope after the pandemic anymore with custom made shoes, but waiting over 20 weeks when they promise you shoes within 12 weeks in unacceptable. More importantly the lack of customer care is more frustrating. I want a response on my order and when I can expect them!!!
