Dairy QueenReviews of dairyqueen.com

Training is obviously an issue. We ordered a cone and a blizzard. The young man made the cone, waited on more people, then made our blizzard along with someone else’s blizzard. In the mean time-the cone is melting. The cone should be the last thing they make so we can enjoy our dessert together. Also, there were no napkins in sight. You can tell a struggling business when they don’t want to spend money on simple convenience items such as napkins. We only had the 1 little napkin that came with my cone. Sad. Last week your dining room was closed due to staffing issues.

Well, so much for our Root Beer Floats!!! We went thru the drive-thru which I NEVER do (honestly I don't!) Did you ever have a root beer float with Dr. Pepper soda? That's what happened and we didn't notice it until we got home! This was the Dairy Queen in Murrieta at Cal Oaks. I should have listened to myself!

I have ordered a blizzard from Dairy Queen for a long time. Recently when I order a blizzard it comes to me melted, either through the drive thru or dine in. The last time I was their service was so slow, I was waiting in line with a friend for 34 minutes. There were three workers and only one was doing her job correctly and efficiently. The manager was also present and when I asked what was taking so long she just looked at me and returned watching the workers. A guy in front of me was there to pick up a door dash order, water and some food. He was there just a long as I was in line. He talked to the manger and asked if he could get the door dash order and the manager, just said they were working on it. After a couple more minutes he asked again, she responded the same and added for him to be patient. He mentioned the fact the two of the workers were hardly working. She rolled her eyes and continued to watch the employees. He scoffed and said you are not a very good manager. She responded saying she was a awesome manger and that he needs to stop talking. She said that the door dash people are rude and they have been having problems with them a lot. I have no clue why Dairy Queen is so slow, but there food is going downhill as well. I ordered the 4 piece chicken basket with gravy. The fries were super soggy and you could see the grease falling off the fries. The gravy container wasn't even half full. The work of there employees lately is extremely terrible and lazy.

I got the banana split and there was pineapple and pineapple juice which made it taste disgusting.

My last experience there was at the Roseville Dairy Queen, and they had ok staff but they wouldn’t dip both butterscotch and nuts on my cone like the previous Dairy Queen’s I have been at.

I ordered 1/2 lb. Cheese GrillBurger™ Combo (Burgers & Sandwiches Combos) • Sprite • Fries (Large) Special Instructions: No salt on fries.. No onions, tomatoes, lite lettuce. No ice for drink. Please don't place spoon in blizzard but in the bag. This is my order and the instruction under it is given. I received my food and I had onions on it and tomatoes and the spoon was in the blizzard. Here's the problem. If I or my child was allergic to the foods I instructed not to have on my burger and it is on it and without me looking at it and then myself or my child ate the sandwich it would had caused major health issues to us. The cook need to pay attention to the instructions given when they prepare someone's food or else they could easily cause someone to be hospitalized for allergic reasons. Also never place a spoon in a blizzard when someone's food is being delivered because you place the customers at risk of contamination from possibility of the driver by which the store will be held accountable after finding that it was your business who broke the top cup seal with the spoon. Every delivery order should contain a seal on it including drinks and if it doesn't the store is held accountable to any negligence that the driver does to the food because the restaurant job is to secure all food before giving it to another person other than the customer themselves.