Susan
Not a Scam, but not responding to a refund request
I bought product from the company and although it took a long time, I finally received the product, but I did NOT like the taste. I contacted the company via email to request an exchange and/or refund (which their site claims I'm entitled to within a certain time limit). I've emailed them three times - only an automated response received. I tried calling them using the phone number on their site, but it is not working. So, just be advised, if you have any issues with an order, you will NOT receive a response.