CyxusCyxus® is a professional American eyewear brand who designs computer glasses, polarized sunglasses, reading eyewear, gaming glasses for men, women and kids since 2009.
Cyxus (cyxus.com) has 189 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Claim this listingShowing 14 reviews with 3 stars · Clear filters
Alece D.
The glasses I originally ordered never showed up. Customer service responded quickly when I asked about it, and they sent a replacement pair. But the replacement pair wasn’t even the pair I ordered and I need them too much to return them. If you’re buying Cyxus, buy them from a retailer, not directly from the site.
James S.
I loved the pair I got on amazon years ago but could not find the same frames there so ordered direct. Was disappointed because I paid for anti reflective blue light blocking and while the blue light blocking was good the Anti reflection was not. Support just said all their lenses are anti reflective, which if that was the case why charge for it separately and the only compensation offered was 50% off the next purchase. Love the style , dislike the support.
Brandon E.
Paid an extra $10 for fast shipping and the item arrived very slowly. I was disappointed and wanted a refund of my shipping cost.
Cody T.
Shipping was a little slow
James O.
The service was good but the delivery time was almost 3 times the expected time.
Sebastian
After orderingen to pairs of glaseses I got an email, where it said I had to pay more in taxes because one of the glases was in a chinese warehouse and not in the EU(Where I live). So just make sure that the glaseses you want are in the correct warehouses. I was not intereresret in paying more, so got my money back, so Thank you Cyxus!
Response from CyxusAug 30, 2021
We are very sorry for the bad shopping experience. Our customer service support will communicate with you to solve tax and shipping issues. And we promise to continue to improve user experience while ensuring high-quality eyewear.
