CyxusReviews of cyxus.com

I bought a glasses from cyxus ,its BROKEN during the delivery and the prescription was incorrect, i asked them for refunds through email ,they just ghosted me!? bad customer service.

Never receive my glasses since my purchase for 5 months

I never receive my order

I haven't received my order yet, have paid since 31 march 2025

Never received my order

I ordered a pair of glasses and cases for myself and son, only his glasses were delivered, I’ve contacted customer service twice via email and phone call- no response - that was over 2 months ago. My son wasn’t fully satisfied with his glasses either- he said the $5 glasses from target feel like they work better- very disappointed. Would not recommend. $80 wasted.

Customer service reached out to me about a clarification in regards to my order and I responded answering the question. I placed my order on 3/17/25 and have still not received my order and today is 5/5/25. I am highly disappointed with my experience and will not be returning. I also reached out multiple times and tried to call the service number with no answer. I tried to get a refund and did not get a response back or anything.

I never received my order. I only received a confirmation that I payed 50$. Then nothing. I asked the support via email and never got a response. what is this. I call it scam.