CyxusCyxus® is a professional American eyewear brand who designs computer glasses, polarized sunglasses, reading eyewear, gaming glasses for men, women and kids since 2009.
Cyxus (cyxus.com) has 189 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Claim this listingShowing 82 reviews with 1 star · Clear filters
Kristine O.
please reach out have not received order CY34675 order january 2022 tuscany moore
Response from CyxusMar 4, 2022
Hi,we are sorry for the delay and bring you an unpleasant shopping experience.Your order will arrive soon.Because your prescription glasses have ADD and need to be customized,it will take a little longer.We're really sorry.🌹
Seven T.
Never received my glasses. And asking me for a review. Worst communication for a company. Don’t expect to be reached out to properly for any issues and may never receive your item.
Response from CyxusFeb 18, 2022
Hi,sorry for the inconvenience.We responded to your email in time and saw your message:"Does this have blue light protection?" The lens you purchased does not have blue light protection, we will replace it for you for free, and confirm with you, but you did not reply to our email, resulting in a delay in order processing. Please check your email, thank you
Jim G.
I haven't received the products even after 3 weeks!! The website says 3-6 days to deliver.
Jennifer C.
I placed my order November 26, 7 days ago, and it hasn't even shipped yet, though the payment has been processed. I can't give a great review unless I have the product. I'll gladly send another review if/when I get what I order.
hassan A.
You guys take long time to ship my shipment
Tannaz S.
I live in Norway and I ordered a glasses at November 2nd. I paid extra for the fast delivery, I haven’t received anything. I’m not sure if I’m gonna receive it or not. I got update on the singpost website : “ Arrival at Destination Post (Country: NO)” at November 14th, so I think I’ve been scammed, I don’t think a packages would take 9days to get to the destination inside of the country.
Michelle
I never received my order,Sent multiple emails. I have not received it yet a request for a refund has been requested!!!
Response from CyxusSep 14, 2021
Sorry for the long waiting time, our logistics shows that the glasses have arrived and received on September 12th. Please check again, our customer support will communicate with you soon.
David H.
Still have not gotten my order. I finally got it - but I only received one pair of glasses. I ordered 3 and paid for 3 but only got 1 pair
Response from CyxusSep 14, 2021
It shows delivered now, the tracking number is: 420606119214490270334903764418
