Cycling DietReviews of cycling.diet

Response from Cycling DietAug 5, 2021

Hello David, Thank you for reaching out to us. We’re so sorry to hear that your experience did not match your expectations. Unfortunately, we cannot find your contact in our database, therefore, we are unable to provide you with further assistance. We would highly appreciate it if you could provide us with your contact information via the Trustpilot platform, so our customer care team could contact you to solve this inconvenience. Our team is ready to work with you to resolve any issues that have occurred as quickly as possible! Looking forward to hearing from you, Cycling Diet Team

Response from Cycling DietJul 28, 2021

Hello Eli, Thank you for reaching out to us and sharing your concerns. We've checked with our Customer Care Specialist to investigate this situation. It seems that you have purchased a recurring 3-month subscription, therefore, your subscription was automatically renewed as indicated in your purchase confirmation. Nevertheless, we are sorry about the miscommunication, which led to you being unsatisfied with our services. Our Customer Care Specialist will contact you shortly to solve this problem and provide you with the best solution! Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. Sincerely, Cycling Diet Team

Response from Cycling DietJul 14, 2021

Hello Mark, We really appreciate you reaching out to us and leaving your feedback. Unfortunately, we cannot find your contact in our database, therefore, we are unable to provide you with further assistance. We would highly appreciate it if you could contact us via email at [email protected], so we could discuss the situation and provide you with the best solution! Our app is coming live soon and we would be more than happy to have you with us, Mark. Looking forward to hearing from you, Cycling Diet Team

Response from Cycling DietJul 14, 2021

Hey Sune, Thank you for reaching out to us and leaving your feedback. Unfortunately, we cannot find your contact in our database, therefore, we are unable to provide you with further assistance. We would highly appreciate it if you could contact us via email at [email protected], so we could solve this issue as soon as possible! Looking forward to hearing from you, Cycling Diet Team

Response from Cycling DietJul 19, 2021

Hey Klein, Thank you for leaving your feedback. We are sorry to hear you don't feel fully satisfied with our services. We would love to hear more from you, our customer support team is ready to assist you, therefore, they will contact you shortly via the email you have provided. Best Wishes, Cycling Diet Team