John S.
Miscommunication between client and…
Miscommunication between client and customer. I, the client, was receiving emails for the customer regarding invoices when the customer should be the one receiving it. This caused a lot of frustration between the customer and Cybernet. Overall, Tech Support did an amazing part on their end and they couldn't have done any better.
Response from Cybernet ManufacturingApr 20, 2023
Thank you for your feedback. We're glad to hear you had an amazing experience with tech support. We are looking into the miscommunication now and will make sure to address any future issues.