Country Wine & SpiritsReviews of cwspirits.com

Product was reshipped after being lost by Fed Ex. Came fast and was wrapped very well. Real effort on their end to make all well.

I had an issue with the shipping of my order (not CW's fault, FedEx "lost" the package). They quickly responded to my email and sent a replacement order via Priority Mail. Very responsive to their customers!

Initially, I had issues with the delivery of the product I ordered. When i called, the customer service I received was prompt, courteous, and competent. i have now received my delivery and i am a satisfied customer.

FedEx damaged my order. CW&S found out about it before I did and proactively shipped me a new undamaged order, plus gave me a $10 discount on a future order for the inconvenience. I didn't have to do anything to straighten out the problem.

Wonderful Service no Issues

A case of Johnnie Walker Black..... safe and sound. Plus great price!

There was a problem with shipping. Apparently FedEx broke a bottle and the package had to be returned to CWS. CWS notified me of the problem and kept me informed of the progress of the new shipment. Everything arrived as the new schedule said and was perfect.

My shipment (2 bottles of single malt whisky) was misplaced but then shipped at no cost to me, with a gift certificate as well. I appreciated the service.