Ray B.
The “packaging” was much less than I…
The “packaging” was much less than I have experienced in the past. The Black Cartridge was in an opened plastic sleeve, opened in the same fashion that I use to open and re-use the plastic bag to send my cartridges in for recycling. However, I fold the bag over and tape it closed, this bag was open and leaked Black Ink both in the plastic sleeve and the onside of the Shipping Box. When the Black Ink cartridge in my printer runs out I will wipe the “Re-Filled” cartridge off, and insert it into my printer. I am not going to do anything right now, and reserve my final judgment on this experience u til then
Response from CW Outlet & SuppliesJan 20, 2026
Hi Ray, Thank you for this detailed feedback. We are sincerely sorry about the condition of the packaging and the ink leak. That is absolutely not our standard presentation. We have emailed you directly to arrange a free replacement. We highly recommend replacing the cartridge now rather than trying to use a leaking one later. Please reply to our email whenever you have a moment. Best regards, The Cartridge World Team
