CuyanaReviews of cuyana.com

Kan desværre ikke give dem 0 stjerne. Har bestilt for 900 kr og nu kan jeg desværre ikke sende mail til dem. De hedder både cayana.dk og cyuana.com Det er virkelig svindel og humbug firma. De har aldrig sendt en ordrebekræftelse, men pengene er dog trukket. Efter jeg tog kontakt med dem 1 gang fik jeg mail tilbage med sporingslink. Efter 14 dage er pakken stadig ikke sendt af sted. Nu kan jeg ikke sende mail til dem mere.🙈

I placed an order online for a cuyana bag and now I am trying to contact customer service. The number listed is an answering machine saying they cant answer phones and to write to an email address to be answered on a first come basis ! Why???? This is CERO customer service. For a $400 bag ? I would have not ordered anything if I had known this

I would have given minus if there was one. On of the worst customer service. I placed an order for a jewelry box on December 4th & no information as to my item since then. Today is December 18th. Sent several messages via online as nobody to respond to me over the phone. This was my first ever purchase & never going to buy from them again.

Awful customer service. Purchased several items from them over the years and the last item I purchased the zipper tab broke making it impossible to open and close the wallet. I asked to send it back for repair and was told they had no record of my purchase and they basically told me to bad. I sold all my Cuyana products and will never promote or own another piece. For the prices they charge they should stand behind their products and workmanship. Don’t buy from them, you can do better with another brand.

No customer service, have had something overnighted and haven’t received it in 5+ days. The phone number says no one is available and the email address will respond with a help desk ticket that says issue resolved.

The bag had clearly been folded improperly in storage or shipped improperly. One end was completely wrinkled.