shoefanatic
CONSUMERS BEWARE!
I LOOKED FOR A ZERO TO RATE THIS COMPANY AND DID NOT FIND ONE...I DO NOT RECOMMEND THIS COMPANY AT ALL! I PLACED SEVERAL DIFFERENT ORDERS IN THE FORM THIS COMPANY. THE FIRST COUPLE WENT THROUGH FINE BUT ON NOVEMBER 25TH I PLACED A FRAILLY LARGE CHRISTMAS ORDER. YESTERDAY WAS DECEMBER 8TH AND I CALLED TO CHECK WHEN MY PACKAGE WOULD ARRIVE AND I WAS INFORMED THAT IN FACT I HAD JUST SHIPPED OUT 15 MINUTES EARLIER! THE CUTESYGIRL WAREHOUSE IS LOCATED IN CALIFORNIA AND I LIVE IN NEW JERSEY... JUST IMAGINE HOW UPSET I AM. I RECEIVED DELIVERY CONFIRMATION LETTING ME KNOW THAT I WILL GET MY ORDER ON THE 15TH OF DECEMBER.WHEN I ASKED THE CUSTOMER SERVICE REP FOR AN EXPLANATION SHE DID NOT GIVE ME ONE. AND TO ADD ON TO MY FRUSTRATION, TODAY I GET AN EMAIL LETTING ME KNOW THAT 3 OF THE ITEMS THAT WERE ON MY ORDER ARE DAMAGED...BEWEAR! I AM SURE THAT IS A LIE BECAUSE THIS IS THE FIFTH EMAIL I GET SAYING THIS AND IT'S JUST THEIR WAY OF SAYING THAT WHAT YOU ORDERED IS OUT OF STOCK. I AM NOT SURE HOW THE REFUND PROCESS BUT JUST KNOWING THAT I WILL NOT GET MY ITEMS ON TIME IS REALLY UPSETTING.