Brandon P.
Where to begin… process for ordering…
Where to begin… process for ordering was smooth. I was given mock ups of my patches before production, and had an issue with one of them. I expressed this to who I believe is named Wilma, and was told the issue would be rectified with the artwork prior to production. When I got a chance to really look at the quality of the patches, I noticed they did not fix the artwork, and produced the patches without correcting the artwork. I reached out and was told to send an email showing the issue. I did so, showing the vast majority of the patches had the issue. More than half of them. I was told that they would get back to me, which almost a month later, I have heard nothing. The patches came out good, with the exception of the correction that they didn’t make prior to producing them. Communication up until that point, after I paid, was great. Since? Crickets. I would not order from this company again, as I was ready to place another order before I noticed they didn’t correct the artwork issue as I was told they would.