Custom Made PackagingSupplying businesses across the USA, UK, Canada, and Australia with our range of over 100 different box styles. Our high-quality products come with great prices meaning greater savings for you and your business.
Custom Made Packaging (custommadepackaging.com) has 52 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Shipping & Logistics · Columbia, Missouri
Excellent
Shipping & Logistics · Creve Coeur, Missouri
Excellent
Shipping & Logistics · Kansas City, Missouri
Excellent
Shipping & Logistics · Kansas City, Missouri
Great
Showing 50 reviews with 5 stars · Clear filters
Customer
Katherine was great - she really understood the brief and had great communication with us during the proof development phase. I'm very happy with support she provided overall.
Response from Custom Made PackagingMay 10, 2025
Thank you so much for the kind words! We're really glad to hear that the brief and proof process met your expectations. It was a pleasure working with you, and we're always here to support you on future projects.
Martin B.
Matt was extremely helpful aswering all my questions and provided proofs and suggestions. He was also great in finalizing the order and clarifying billing and shipping info.
Response from Custom Made PackagingMay 10, 2025
Thank you so much for your kind feedback! We're glad we could assist with your questions and provide the information you needed. It's great to hear that the ordering, billing, and shipping process was clear and smooth. If there's anything else we can help with in the future, please don't hesitate to reach out.
Adriana C.
Design team helped me setup my template file according to my box dimensions really quick. The design services they provided me was outstanding.
Response from Custom Made PackagingMay 9, 2025
Thank you so much for your kind words! We're thrilled to hear that our design team was able to quickly set up your template and provide outstanding service. It was a pleasure working with you, and we’re always here if you need any further assistance.
Jurran K.
The boxes were well priced (bought 75, the minimum order size), high quality, and the packing tape so much better. Order arrived quickly and, as over £190, no P&P charge. Cannot fault the service and will be back.
Response from Custom Made PackagingMay 9, 2025
Thank you for your wonderful feedback! We're delighted to hear you were happy with the quality and pricing of the boxes and tape, as well as the fast, free delivery. It's great to know everything met your expectations, and we truly appreciate your support. We look forward to welcoming you back soon.
Billy
Thank you, Steve, for all the great information and teaching you have given. I appreciate all of your help in placing the right order for me.
Response from Custom Made PackagingMay 6, 2025
Thank you so much for your kind words! We're really glad we could help you place the right order and provide the information you needed. It was a pleasure assisting you, and if you ever have more questions or need support in the future, we're always here to help.
Sarah B.
I had the experience of working with Matthew and Brianna from Custom Made Packaging on my newly launched skincare product packaging (boxes). Both were extremely professional in their communication, which I appreciated in comparison to other packaging companies that overwhelm you with communication, making it seem like they are only interested in assuming your business and not actually helping. Matthew was extremely helpful in ensuring I had the appropriate templates to work with and always answered all of my questions thoroughly. Brittany was diligent in reviewing my work for me and addressing any design issues prior to printing to ensure I had the best possible product. I was thrilled with the quality of my end product. Shipping times were also excellent and my product arrived well packaged and without any damage. Overall, very happy, would recommend and plan on working with Custom Made Packaging again!
Brittany W.
The products are very quality, brilliant communication and they deliver very quickly.
Elliot N.
I have tried many companies of packaging for my business but most of them don't deliver the boxes on time and the quality is pathetic but this company deserves the 5 star rating. I'm living in Sydney and one of my friend who is living in US referred this company. John is so polite and understand my concerns so well. Only thing that I think this company needs to focus on is to open their proper facilities in AU just like in US. Other than that I think none of other packaging company can beat their quality and turnaround time.
Response from Custom Made PackagingOct 28, 2021
Thanks for your feedback Elliot. From past few months, our management have noticed a good response from the clients in AU and now they are working to setup our own production facility in Queensland which will be operational in the end of next month and our clients in AU will be notified via email regarding this. Once it will be operational then the turnaround time will be reduced to 5 days or less.