Justin D.
Pretty shoes
My experience was great. My shoes are beautiful and get compliments regularly. Took a couple weeks to show up.
Response from Custom KiksAug 30, 2025
Thanks so much for sharing your experience <3

Custom Kiks began in 2017 when we noticed something: despite an endless array of apparel options, truly unique designs were hard to find. Everyone was wearing slight variations of the same thing.We had a different vision. With roots in technology — but artists first and shoe lovers second — we set out to build tools that would bring personal expression back into everyday fashion.Early on, we realized our customers didn’t just want to design their own — they wanted inspiration. So we built an in-house design team that continuously creates new artwork for our catalog. Today, Custom Kiks offers the largest collection of custom sneaker designs in the world. Each pair is a statement, an artwork, a memory — crafted to celebrate individuality and life’s biggest moments.But we didn’t stop at design. From the beginning, we’ve prioritized doing things right: minimizing waste, avoiding mass production, and being transparent about how we operate. We don’t believe in hype or fast fashion. We believe in quality, intention, and one-of-a-kind creativity.We’re self-funded, which means we grow on our terms — slowly, intentionally, and with care. We only make products for people who want (and love) them, and we’re committed to improving every part of our value chain as we grow.As we evolve into a community that celebrates human creativity and individuality, we want to say — thank you. You’re part of this story now.CustomKiks has evolved into more than just a shoe brand – we're a community that celebrates human creativity and empowers individual expression. Our commitment extends beyond products to sharing our journey of building something meaningful, high-quality, and deeply personal.Each pair of CustomKiks tells a unique story, and we're honored to be part of yours.
Custom Kiks (customkiks.com) has 24 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing24 approved reviews, newest moderated first
Justin D.
My experience was great. My shoes are beautiful and get compliments regularly. Took a couple weeks to show up.
Response from Custom KiksAug 30, 2025
Thanks so much for sharing your experience <3
Dani L.
I recently had three pairs of shoes custom made, and I couldn’t be happier with the entire experience! From start to finish, the communication with the company was excellent—they really listened to what I wanted and made sure every detail of the design was exactly right. The shoes turned out even better than I imagined. The craftsmanship and quality are outstanding, and you can tell a lot of care went into making them. Each pair fits perfectly and looks incredible. I’m so impressed with both the product and the customer service, and I would definitely recommend this company to anyone looking for unique, high-quality custom shoes!
Response from Custom KiksAug 29, 2025
Thank you, Dani! You’ve got great taste! We loved making these for you 💫👟
patrick L.
I wish I had read the reviews prior to purchasing a gift card with upgraded shipping. They provided no way to link the shipping cost to the purchased gift card. The shoes were ordered so we will see how that works but after reading the other reviews I don't have high expectations.
Response from Custom KiksAug 29, 2025
We’re so sorry to read about this experience with us. Since mid-January 2025, Custom Kiks has been under new management, and we’re working hard to make things clearer and easier for our customers. Please get in touch with us so we can make it up to you — we’d love the chance to show you the improvements we’re making.
Amanda
I hate my shoes. Guess I’m like $100 out. Wanted Converse. Thought I was getting Converse due to the price… nope. I’m throwing mine in the trash. These are knock offs, and not worth the price. Also, the site states to give them 5-7 days to make the shoes since they are “custom”… I ordered my shoes on 2/14. When I ordered them, got a message that said shipping has been taking a long time. Ok, paid another $14 for expedited shipping. Was supposed to get an email when my shoes were made and ready to be shipped. As stated, ordered my shoes on 2/14. On 3/1, had to send an email asking where my shoes were since I never got the notification that they were done.. 5-7 days? Yeah, sure. Knock offs, not worth the price… Pretty sure you can get knock offs like this at Walmart for like $35. Lesson learned.
Response from Custom KiksAug 29, 2025
We’re truly sorry to hear about your experience — and we completely understand your frustration. Since mid-January 2025, Custom Kiks has been under new management, and we’re working hard to improve both our timelines and communication. Our shoes are custom-made, not mass-produced, which sometimes creates delays, but we never want our customers to feel disappointed. Please reach out to us directly so we can make this right — we’d love the chance to turn your experience around.
Melissa G.
I have ordered shoes with expedited shipping. I did not receive the shoes or a refund. I never received a shipping or tracking information. The customer service has continued to tell me my order is coming and they will not refund my money but they do not have tracking information either. This company is a SCAM BUYER BEWARE
Response from Custom KiksAug 29, 2025
We’re very sorry to read about this experience. Since mid-January 2025, Custom Kiks has been under new management, and we’ve been working hard to fix the very issues you mention — better communication, clear tracking, and faster resolutions. While we can’t undo what happened before, we want to assure you that this is not how we operate today. If you’d be open to it, please reach out so we can make it right — we’d truly value the chance to earn back your trust.
scho S.
Ganz schlechter Service - keinerlei Kulanz - Schuhe müssen auf eigene Kosten nach CANADA zurückgeschickt werden und dann werden auch noch 15% Wiedereinlagerungsrabatt abgezogen. Totale Abzocke - ich bestelle dort nie mehr wieder !!!! Schade, denn die Modelle sind sehr schön und aussergewöhnlich. Ich hatte mir Schuhe zur Auswahl bestellt und kann sie jetzt entweder nur noch mit hohen Kosten retournieren oder zähneknirschend behalten. So geht´s echt nicht ..........
Response from Custom KiksAug 29, 2025
Es tut uns sehr leid zu hören, dass Sie diese Erfahrung gemacht haben. Seit Mitte Januar 2025 steht Custom Kiks unter neuer Leitung, und wir arbeiten intensiv daran, unseren Kundenservice und auch die Rückgabebedingungen zu verbessern. Wir möchten niemals, dass sich unsere Kunden unfair behandelt fühlen oder keine Wahl haben. Bitte setzen Sie sich direkt mit uns in Verbindung, damit wir es wiedergutmachen können – wir würden uns sehr freuen, Ihnen die Verbesserungen zeigen zu dürfen.
K W.
They are not accepting a returned product. I returned the product per all of their very detailed instructions. The box is sitting in a small town in Kelowna, BC. Canada. DO YOU DO ANY BUSINESS WITH THIS COMPANY.
Response from Custom KiksAug 29, 2025
We’re very sorry to hear about your past experience. Since mid-January 2025, Custom Kiks has been under new management, and we want to be clear — we absolutely do accept returns. We’ve improved our processes to make things smoother and fairer for our customers. Please reach out to us directly so we can review your case and make it right — we’d greatly value the opportunity to rebuild your trust.
Ethel
They sent me the wrong sized shoe. So I Asked for a return label in order to return the product. They informed me they do not provide that service. So not only did I pay $80 for shoes and shipping. They want me to purchase a return label on my own accord to send back a product they got wrong. Do not waste your time or money expecting to get what you ordered. Also if I did return them they charge a 15 percent restocking fee…
Response from Custom KiksAug 29, 2025
We’re so sorry to hear this — we completely understand your frustration. Since mid-January 2025, Custom Kiks has been under new management, and we’ve made changes to ensure mistakes like this are handled fairly. If we send the wrong size, we take responsibility — we absolutely accept returns and will work with you to make it right without extra cost or unfair fees. Please reach out to us directly so we can resolve this for you.