Custom Health Plans, IncAffordable Texas Health Insurance Broker offering the best Private and Major Medical Health Insurance plans in Dallas, Austin, and Houston. Click here for free health insurance quotes in Texas!
Custom Health Plans, Inc (customhealthplans.com) has 35 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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PATRICIA
Richard Monello is wonderful to work with, he has so much knowledge on current legislation and what’s coming in the future. He helped guide me to the best plan for me that has not only much better coverage but with a lesser deductible and at a much lower cost.
Response from Custom Health Plans, IncMay 7, 2019
Patricia, Thank you so much for the wonderful review and kind words. You have been a joy to work with and I'm very glad you are happy with our service and me.
William
The service was outstanding. I talked to several companies about insurance and Custom Health Plans provided the best advice. I am VERY SATISFIED with the plan and there have been no surprises.
Response from Custom Health Plans, IncMay 7, 2019
William, Thank you so much for the review and kind words. It always makes our day when we have satisfied clients like yourself.
Satisfied C.
I’ve gotten excellent advice and options for my health insurance needs. Whenever I had questions, I received prompt answers. Excellent customer service.
Response from Custom Health Plans, IncMay 7, 2019
Thank you so much for the great review , we appreciate it very much.
Joseph
Dear Richard, Thank you for providing various clients in your applicable and approved areas of the country with alternative medical plan options through Custom Health Plans. Joseph (Joe-NYC)
Response from Custom Health Plans, IncMay 7, 2019
Hi Joseph, You are very welcome , We enjoy our relationships with trusted partners like yourself. Thanks for being part of our family.
Carolyn
Just obtained coverage. Was easy to navigate the site.
Response from Custom Health Plans, IncMay 7, 2019
Carolyn, We are happy that you find it easy to navigate our website and you find it easy to shop, compare and find the best Health options.
Reg S.
Dear Trust Pilot, I am writing to provide you feedback regarding the excellent service that I have received from Rich Modello who is a health care specialist in the Dallas Area. He was very informative and knowledgeable and provided great assistance. I recommend him to everyone and all. R Spiller Houston Texas
Response from Custom Health Plans, IncMay 4, 2019
Reg, Thank you for the kind words. It is always a pleasure helping you navigate the maze of Health Insurance options.
Yvette
I will recommend this to anyone low cost for people who make only 20,000 a year
Charles
Custom Health Plans steered me to Golden Rule Health insurance, which does not follow either federal guidelines for Affordable Health Insurance nor it's own rules concerning pre existing health conditions. Custom Health Plans agents may not be responsible directly for the insurance companies decisions but should understand that this is the nature of this insurance company and no longer recommend them or send customers to them. They have this responsibility. In you reply you indicated that the plan did not adhere to the affordable health care standards regarding preexisting conditions. I acknowledge that. The plan did state that a five year exclusion period in which any preexisting conditions where active was the standard. This is Golden Rules standard as both written and explained by you. When our doctor sought base line test concerning a preexisting conditions, causing expense to Golden Rule, they cancelled the policy due to the expense, not due to our following their rules. This is an unethical act where they did not follow their own rules. You should think again about working with such a company.
Response from Custom Health Plans, IncMay 4, 2019
Hi Charles, I am very sorry for your experience with Custom Health Plans it is always our Goal and mission to give all our trusted clients the best service ever. As you know when we spoke it was very clear that these plans were not ACA compliant with Obama Care. These plans are an alternative to Obama Care and are generally less then half the cost and include a Nationwide PPO through United Health Care, The Largest Health Insurance Company in the Country. You were looking for a more affordable option then the marketplace and a PPO. I explained very thoroughly that these plans had Pre -existing limitations. Had you told me or disclosed the pre -existing condition I would have never let you Submit the application. Also in the application you would have had to check ALL the medical questions NO to even submit the application. United will not allow the processing of the application unless you did answer NO. Had you answered YES to any of the questions your application would have immediately been declined. I am sorry that you now don't seem to recall but it was you who had to complete the application and sign it in order to submit. Regardless of the situation please accept my sincerest apology and please do not hesitate to call or contact us if we can help in any way.
