Design GeniusReviews of customdesigngenius.com

I bought a logo from this company while they were using a different name, but was able to track them down with some effort. Their website content/design is the same as when I worked with them, the only difference is the company name. I DO NOT recommend this company! The logo I got was very low quality, and ultimately I ended up making my own logo after sending it back for a few revisions. Each revision returned a WORSE logo, which hardly seemed possible. Then, a few months later, I started getting harassed by someone claiming to be an intellectual property lawyer. The texts demanded that I stop using the logo (which I wasn't using) or a lawsuit would be filed. I never responded, and after a few weeks the texts stopped. I'm still waiting on the lawsuit...

Scam do not buy

THIS IS A SCAM!!!! Operations are in India, not NY (that is a mailing address only). Jason Wallace (Head of Creative Dept); Robert Abrahams (Head of Legal Affairs)...

They make a logo for you and then try to sell you other services. If you don't pay for additional services they threaten a lawsuit if you use YOUR logo! STAY FAR AWAY FROM THIS COMPANY, THEY ARE SCAMMERS!!!

Poor quality logo. After consistently telling them that the logo they made was off center and not symmetrical, they continued to send renditions of the logo with asymmetrical puts that were suppose to be even and off center. I put the logo on a graph to show them the center and even split the picture to show how some parts of the logo were asymmetrical, but they still sent a mess of a logo. I finally agreed to the logo just to prevent more time loss. It was wasting my time and theirs to continue explaining symmetry and the center of an image. When they sent the PNG, not only was it a low quality photo, but they left a noticeable white spot and outline in the photo as if using a free BG software. They never completely removed the background even after I pointed it out. They ignored my email. I ended up using the logo they made as a template to completely redesign the logo in my 3D software. Paying someone else to do it was suppose to save me time. If I wanted to do it myself, I wouldn't have paid someone. I could have gotten the same quality work by tipping someone on redit to design the logo (yes there are subredits that offer this service). luckily I have enough skill and software to fix the logo myself.

This is just an upsell funnel for a lot of things you do not need nor should be asked to pay for. Complete garbage service. The design is good, the ability to get the non-watermarked image without paying 3x-10x what the original quote was, is abysmal.

They claim that you have 100% ownership rights of your logo but the truth is you don't. Ownership rights from what they told me is only a "trial" of the logo to see how it looks, they still technology own it. They design an OK logo, nothing that really stands out, and then they inform you that you have to pay an additional $502 for ownership transfer of the logo. As a veteran of this great nation, trying to start a small business, I feel as if they were trying to hide those additional fees from me instead making it know up front that there were additional fees. And on top of that they wanted me to pay an additional $1500 for copyright and trademark rights. Terrible experience. I told the Creative Head, Jason Wallace, that I wanted a day to think about it and he told me the offer of $502 and $1500 was at a 70% discount and only good for the remainder of the day (15 minutes left before they closed). And before I told him my answer, after asking for a refund (they claim a money back guarantee), he told me it was finalized and sent to me. And now he don't want to respond to any of my questions. Good scam company looking for ways to get extra money out of you.

They are SUPER PUSHY about getting the sale. It gets annoying because they will call you at odd hours and insist a lot, and the logo Is average; they probably even did it on canvas, but it's a $100 logo; you can't expect the next big thing... And the cherry on top is that they will blackmail you so you don't leave them a bad review. After I left an average review, stating my experience, my project manager asked me if I could change my review because it could cost them their job. I don't know if they were being honest or if it was just their company handbook to avoid bad reviews, but it was definitely really fishy; I just deleted the review, waited a while, and did another review under my spam email, that way they didn't lose their job but I would still share my experience. Bottomline, if you are short of budget and can't come up with a logo yourself, go with them; they are cheap graphic designers, and with cheap price come low quality, enough to get going, but you would definitely end up investing more in a good graphic designer later on, to make you an actual logo worth showing In your business and be proud of