CusGiftsReviews of cusgifts.com

I placed my order on 2 July and have still not received my heart shaped plaque. I was told on 12 August my order had been lost in transit and they would need to ship my order again. I’m still waiting. I’ve sent emails asking about my order on 5th and 9th September and they haven’t even bothered to reply. Terrible company who have basically just taken my money.

Despite their use of fancy descriptions such as 'finely textured artist-grade cotton substrate which consistently reproduces image details with outstanding clarity', the products these people sell are crap. They are cheaply made and they are shoddy. Think $2 Store / Discount Variety Store type garbage and that's what you'll receive if you buy a printed canvas from CusGifts. I paid $60 US and received a canvas made out sub-par material, with blurry text all wrapped up in a cheap and nasty frame. My 4 year old nephew could have done a better job, that's how appalling it is. Have a good look around their website. Take note of the complete absence of any 1, 2 or even 3 star ratings on their review page. No-one has EVER (according to them) given them a rating less than 4 stars. Why? Well it's not for the reasons they would like you to believe........it's because they simply don't publish less than favourable reviews. They sure as hell didn't publish mine. How they actually get away with this is beyond me...but thankfully places like Trustpilot exist so I am able to tell people what CusGifts is really all about. So please heed my words and give CusGifts a big miss. FYI, if you think you can make a purchase from these people using PayPal as a safe guard then think again. PayPal don't care if what you received is cheaply made over priced crap, they will side CusGifts. You have been warned.