Curv Queen™Reviews of curvqueen.com

Item i brought was not what was advertised. The fabric was an awful stiff polyester and looks like sack. Certainly not worth the $100. I have applied for a refund but they have been very reluctant and are withholding the address information. Offering me a 10% refund for a returned item or a 75% store credit. Which i do not want. I'd like a full refund. Still waiting for an address and the delay tactics will surely fall outside of the "30 day return policy". Do not buy from this sham of a site.

The Company sells very low quality products for an expensive price, that are not true to the size description and the pictures, as my predecessors said, the company is a scam. The return adress is in China (I had to ask multiple times for it and the website tries to make you believe the company is in the Netherlands) and the whole process of trying to return the item is hard and intransparent. They also try to prevent you from claiming your money back like this: 1)We would like to reduce the amount of returns and make sure we contribute towards improving the environment.🌱 So, I want to offer you to keep your purchase to maybe donate it, or something else, and receive a €20 Voucher for your next order. 2) I would like to offer you a last option, because returning to China with track & trace code is quite pricey. DO NOT BUY

THIS COMPANY IS A SCAM!! DO NOT BUY!! They sent me the wrong item and wont give me my money back. I had to go through my credit card company to file a complaint. They are ripping customers off and giving them the run around.

UPDATE: Out of the blue almost 2 years after writing this review, I got an email from TrustPilot saying that CurvQueen requested more details about my review or they'd take it down. I provided those details and a week later got an email from them about how sorry they were for my experience; they'd like to make it right. 2 years later. Well their idea of "making it right" was to offer store credit if I returned the garment (still unopened btw) or 30% back to my card. Which was insulting enough - 30% really? I replied, thinking 30% off was better than nothing, but their response, full of useless platitudes, included the caveat that I would only get this money back if I took down my first review. I was disgusted. They don't care about their customers, they care about looking good. I was honestly not surprised, but disgusted none-the-less. My review stands. I won't be paid off to take it down. Original review: Check their return policy before you buy! I ordered this for a specific purpose, was only given one option for shipping at checkout, and stupidly assumed it wouldn't be a problem. Wrong. I waited for 3 weeks, by which point I no longer needed the garment. I knew I only needed it briefly and was fine paying for it, but when the date came and went where it would be useful, the garment still hadn't arrived. So I asked it I could cancel the order. It was in process so I couldn't; fine I understand that. How do I return it? I won't have even opened the package, as I no longer need it. Well, I can't. They literally DON'T DO RETURNS. I get it, if something's been worn, but I'm *literally not going to open the package.* They said I'd be charged for shipping again if I returned it to sender and didn't accept delivery. They claimed that I "changed my mind" - No, they didn't get the item to me before I needed it, and had to order from a company that would.

I'd give them zero stars if I could. Purchased 2 items. And not only did I get 1 item but it was the wrong item and not even in my size. I kept reaching out to them via. Email for a resolution and never recieved a response. This is a scam company please do not buy from them unless you want your hard earned money taken. I will be filing a complaint with the Better Business Bureau.

Scam company, stay away!!!! Buyer beware I got duped by them.

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