I ordered 2 panels of 84x84 curtains for my patio. I waited 5 weeks and when I opened the package. Not only was it the wrong fabric but I received two 42x84 panels and they looked awful/cheaply made. I immediately contacted customer service for a return. They refused because there was nothing wrong with the curtains quality. I told them they were the wrong size. They disagreed and refused to return the product for me. I was scammed, I looked over the website multiple times and it doesn't say anywhere that each panel would be 42x84 equaling 84x84. This company is joke.
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Karen R.
In March or 2021 I ordered 2 marching…
In March or 2021 I ordered 2 marching panels from this company curtainsland valued $223.00, I was making over my home and was looking for some panels elegant and expensive to give my place the look I imagined. The measurements I ordered was 80w x 96 L. The curtains took approximately 4 weeks to reach me, however when I received them and opened up the package, I almost fainted literally, instaneously I knew I got scammed. The quality of the curtains equated to something out of a dollar store and instead of 80w, the curtains were 38w. I reached out to the ghost they put up front to take queries and it directed me to an email. I wrote the email and I was going back and forth with another ghost who first asked me to send picture measurement and that pissed me off because first of all you know what you sent me, however, I complied. Although I did that, they tried to convince me they sent me the correct order. After much exchange they agreed to refund 30% of my purchase price, which is meager relative to the price and quality of the item.
I refuse to feel stupid for ordering an item on the internet and getting con, the internet is the new market place, there is where people shop currently. Therefore I would expect that if I will shop there, the items and likewise sellers would be genuine. There has to be some watch dog group to scrutinize these companies and get them off the market. I was also trying to research how I could make a formal complaint against this bogus company, because I will use every opportunity to expose them with no stone unturned. I hate the thought of another person having to loose their hard earned money to these thieves. This is simply ridiculous, they have come up with a clever scheme to scam people. I have been looking into every opportunity to report this scam. If anyone reading this post knows of other ways to get this company off the market, let's join forces, this nonsense has to stop.
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Rachel T.
Steer clear of this company
Steer clear of this company. I'd read reviews but thought I'd risk it based on one 5* rating and wish I hadn't. The curtains I ordered were a different colour, a different size and took a month to arrive. They then told me I had to pay to return them (curtains are extremely heavy and expensive to send) - and that they would take an additional £44 / 40% off any refund for their initial shipping fee (despite literally having advertised free shipping on their website). Honestly horrified a company like this is even still in business - an absolute scam. I'm out of pocket for being sent the wrong items - do not purchase from them.
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Consumer
First set were fine, second set a completely different colour
I ordered a pair of grey curtains in the size I thought I needed. Once they arrived, I was happy with the quality but I hadn’t ordered a big enough size so I ordered another matching pair using the repurchase button to put alongside the originals, thinking the same product would be sent. When the second curtains arrived, they were a completely different colour. The first grey and the second a brown colour. I emailed and chatted to a person and was told that they could only offer me 10, then 20 and finally 30% of the cost and that if I wanted to return them, I would have to pay for the shipping which would be at an expense to me. I found the person very rude and unhelpful. I would not recommend buying as you cannot guarantee the quality of the product and with no customer service to be heard of, you do not seem to get anywhere even thought the product sent does not match the order description. I will be reporting them.
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Dolya I.
DON'T buy from curtainsland!
Cheap rubbish quality curtains, minus five star annoying customer service. I was lucky to have paid with PayPal and after opening a claim had my money back. Wish I never bought from them, business like this should not exist.
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odeta
I received my curtains after 6 weeks
I received my curtains after 6 weeks, they looks different, I order white sheer curtains, comes grey 100% blackout. Asking for refund, already 10 days, send curtains picture, they telling me my phone may causes the color difference. worst company.
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Viktoria C.
Horrible curtains
Horrible curtains, looks like dollar store quality, wanted refund, they were only offering a percentage, horrible dont order from them, they are out of China, Hong Kong. Very misleading people.
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Nadar S.
selling item not in stock
bought the item , after 6 weeks was told item not in stock , was asked to choose , got refund via ebay.