Vicky P.
Sent curtains with a spelling error or…
Sent curtains with a spelling error or ‘stay pasitive’. Obviously unusable. After much back and forth would only agree to refund 30% of the price. So I paid £25 to throw curtains straight in the bin.
Curtainsland is listed under Decoration & Interior.
Curtainsland (curtainsland.com) has 60 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Vicky P.
Sent curtains with a spelling error or ‘stay pasitive’. Obviously unusable. After much back and forth would only agree to refund 30% of the price. So I paid £25 to throw curtains straight in the bin.
stephanie G.
SCAM SCAM SCAM waited 2 months to receive trash curtains. They were made upside down. missing sher curtains that came with product when asked for a refund had to send 15 pic. just to get told they had to review.. no refund now curtains TRASH
Janine Q.
Horrible!! STAY AWAY!! This company is a scam. Pictures are so doctored that their dollar store curtains look like they are worth every penny. They are NOT! The cheap quality materials and horrible customer service (if you can even call it that) is a joke. Their refund policy is just verbiage with no intention to uphold. First they said NO. Then they said 10% and I keep, then 15 etc up to 30% and won't budge OR finally I can send back not to CA which is the address I got it from but ti China and they will also now charge me their "original shipping charge" which all they say is that its too much to ship to them. They never had any intention to follow. Seems every email is just stringing me along, procrastinating. Anyone get more than 30%? Anyone dispute their fraudulent behavior with PP or CC?
PENNY C.
I ordered my curtains in March ans paid 142.00 it is now May i have not received them. Have sent several messages trying to find out if they have been shipped or if i can get a refund and all i get is a run around.
Evelyn R.
The descriptions of the products are misleading. The curtains I purchased said in the product description that the panels were 118" wide. I ordered what I thought was 2 panels. When I received my purchase, the width of each was divided into two panels. So instead of 2 panels each 118" wide, I received 4 panels each 63" wide. When I reached out the customer service, their response was (word for word): "OK,it haven't wrong.You got it wrong". So, if you order from this company just know that you might not get what you thought you were going to get and customer service is rude and will not help you at all. Shipping also said it would be 10 business days and it took a month to receive.
Ian
Customer service is a disgrace based in China trying to not return items offering 5% then 15% because it expensive to return .... Do not use the company it’s terrible !!!
Denitsa S.
Never order from them, please! So poor company!
Hannah P.
Don't order from this company. Overpriced, poor quality, products do not match images online. Poor customer services. I originally ordered curtains too big. They amended my order, 6 weeks later I am still waiting for the difference in price to be refunded. When ordered was told 10-14 days until delivery. It took nearly 5 weeks with no updates in between. Curtains arrived, colour tones and pattern completely different. Quality poor. Asked for refund, have to post back to China. They offered 30% refund after postage costs deducted. Currently waiting for this refund but as I have never recieved the original refund from the difference in order size I am not holding my breath. £80 out of pocket, 6 weeks wasted and I have a pile of pooh to show for it. Never again