Rose C.
Impossible to return item
I ordered a dress and it did not look good on. I immediately wanted to return. I followed the instructions and contacted customer service. I waited a couple days to hear back through email. They offered to exchange. I replied I wanted a refund. The dress didn’t work for me. Now they are saying they will only give me a $15 credit. The dress cost $58. I have never had a business give me such a hard time about a return. There is no number to call. No person to speak to. All communications are via email and you have to wait a couple days to hear. I do not recommend ordering from Cumys unless you are positive it will fit perfectly and you will love it. This place is ridiculous.


