CUMA SkincareReviews of cumaskincare.com

HORRIBLE!!! Don't ever purchase ANYTHING from this company! Not only did they scam me when I purchased 3 units by sending me 7 and charging me for all 7 that I did not order, but on top of that, the product SUCKS! Does NOTHING! They don't respond to emails and their phone number hangs up on you after a couple of rings!

Poor customer service. Items are shipped from CHINA. They do not offer a return authorization label…. the company expects the customer to pay for the shipping! Shipping costs as much as the product. They do not have a warehouse address in The United States even though the package has a return address from a warehouse in the United States! It’s a very frustrating and ridiculous way to treat customers.

Idont recommend anyone to buy from them they don’t have credibility with costumers, I have used the product one month I didn’t see any result at all when I email them to return my money they ignored me compeletely and nobody respond my email until now ( more then 3 months) I contacted the team on Facebook they were telling me at the beginning that they will ask for follow up with me after that when I message them to follow my case they seen my message without respond. Their service 0 And their product as well Think twice before wasting your money

Awful. Product is just a chapstick, no colour which means no/ minimal healing cumin. Drags under eye area which is SO bad for it. To return I have to use for 3 months, or pay to return to CHINA! And then they apparently still dont refund. Net reviews are bad, kicking myself for not looking deeper. They are just preying on woman who are desperate to get rid of their undereye bags, shame on you!

This product doesn't work! It does nothing for the puffiness and seems to make my wrinkles worse. If I put on powder it cakes up. Do not waste your money. It says it's from Florida or Texas but it came from CHINA.

I ordered two sticks of CumaBalm. When they arrived, one was defective, resulting in the product not swiveling up, so it's unusable. The other functions normally. I contacted the company and was told that I need to review a video that was attached to the response to see how to operate it. It's the same mechanism as on a tube of lipstick or lip balm, so no explanation needed! The referenced video, however, was not attached. I responded back. After three more e-mails from me, I finally received a response. I can return the product ONLY if it is unopened and unused. Of course it's opened. That's how I know it is defective! Additionally, shipping to return it is on me. Of course the company purports on its site that it is in Florida, but the product is manufactured in, and shipped from, China--and has to be returned to China. There is no record with the BBB of this company, and calls to the phone number given on the site go unanswered, not even by voicemail. On top of all that, there is a warning on the label that, "The safety of this product has not been determined." Ultimate scam, and I bought into it. Hopefully others will read this review and not fall into the same trap. At this point I am trying to dispute the charge with my credit card company, hoping to get my money back for the defective tube. Lesson learned. NEVER order from a company you're unfamiliar with unless you thoroughly check it out.

I made an order and noticed (before they processed it) that the shipping address is wrong. I tried to email and to call. Nobody has answered.

Another scam!!!!!!!! RUN.................