CUE BroadcastReviews of cuebroadcast.com

They just cannot figure out what the problem is and now, for the Super Bowl, not being able to see the local channel, I have had it!! I want all my money back!!

The number one job they have is to provide and maintain a consistent stream of content for all the channels they offer and they continue to fail at it after being in business for 2 years. I have a 1 gig uplink/downlink fiber connection and every single streaming device they claim to provide support for (Amazon Fire Stick MAX, Onn 4K Streaming, Apple TV). The performance has been the same across all platforms. Constant buffering, random force closes, problems that as a software engineer myself would NEVER allow to hit the market. Instead, they have put their sole focus on UI changes that most will never use instead of the performance of their streams, which is the most important thing. With each update, which in turn has made their service much worse each time, they will randomly drop channels from their list without warning. They can’t handle the criticism coming in from their customers so they have blocked access to contacting support on Facebook and by phone. I wanted this to work well. Unfortunately, their product continues to deteriorate and now they are asking $70 a month for their service. I thought it was too good to be true, and I was right.

Cue has gotten worse. When they started it was good. Then they tried to up the platform, now it is crap. Freezes, can't add favorites to one TV cause it goes to all tvs in the house. Cue Broadcast has ruined a good thing. Time to check into something else.

All it does is stop and go guide says one thing what your watching is another just changed to cue black ....just horrible now I have a blank screen

Cue tv is terrible, I have high speed internet, brand new firestick but cue cuts in and out, freezes up or just will not work, now it keeps telling me to log back in. When we are in the middle of a show, cue freezes or jumps to another part of the show. DO NOT waste your money on this, its not worth the frustration.

Cue has a great assortment of channels available, unfortunately you are only able to recieve a handful of them. We have had issues for over a year but keep trying to stay with them. We continually get the circle of death waiting for the channel to come on….but it does not. The channel description is continually incorrect with what is actually on that channel. If it were not for the fact that the other subscription TV options out there are so expensive, we would have changed a long time ago. There is now a new icon and broadcast CUE that we were not told about until we had continuous issues with the old icon. Had it with Cue and going to find something less painful then trying to keep with Cue. Don’t subscribe unless you enjoy being frustrated!

This use to be better but they have changed from the grey app to the black app and it is terrible. The app kicks you out several times, the movies freeze all the time and many of the movies selected to not play at all. I don't know why they changed but it doesn't work for me. Try finding a customer service phone number.

Pathetic! Still pathetic. I came back for a third try. I want so much for this product to work but it just doesn’t. It’s cumbersome to navigate. I was on hold for 25 minutes because the only channel I can get is Accuweather. I want ESPN. After 25 minutes on hold with “ you are next in cue” about 12 times, the message was to leave a message and someone will call me back. I called the office again to hear office was closed. Now that is service.