CUDDLYReviews of cuddly.com

Response from CUDDLYFeb 26, 2024

Hi Sheila, Thanks so much for the review, we take all feedback very seriously. I've gone ahead and removed you from all of our mailing lists. We highly respect your inbox, as such we've provided an easy way for you to control your email subscriptions from your donor profile, you can also click the "unsubscribe" link at the bottom of any of our emails. Additionally, our friendly support team is always ready to help you at [email protected]. We sincerely appreciate your support!

Response from CUDDLYMar 1, 2024

Hi Beverly, Thank you so much for the kind words and your generosity! Any amount you can give is so appreciated by our animal welfare organization partners and the animals they support. Thank you so much once again and let me know if there is any assistance I can provide. Thank you,

Response from CUDDLYFeb 26, 2024

Hello Cee Cee, Thanks so much for the review, we take your feedback very seriously. Concerning the tipping feature, we implemented this option to help keep our platform completely free for shelters and rescues to use. That being said, the tip feature is also 100% optional. If a tip was inadvertently added to your donation, our friendly customer service team can get that refunded for you. You can reach out to us at [email protected]. To guarantee the long-term success of our business, uphold our dedication to assisting shelters and rescues, and comply with state laws, donors will be kindly asked to cover any applicable sales tax. Sales tax will not apply to monetary-only donations. This adjustment will play a vital role in enabling us to sustain our support for the animals who depend on your unwavering generosity. If you see that you were incorrectly charged sales tax, please reach out to us and we'll get that corrected! Thank you for joining us in the mission to save more animals!

Response from CUDDLYMar 1, 2024

Hello Gloria, Your words beautifully capture the essence of CUDDLY's mission to help animals in need. It's heartening to know that you appreciate the promotion of love, kindness, and compassion for animals, regardless of their condition. Thank you for recognizing and supporting the important work that CUDDLY does. Your compassion makes a difference!

Response from CUDDLYMar 1, 2024

Hello Linda, Your sentiment reflects the positive impact that CUDDLY has in providing a safe and effective platform for people to contribute to animal welfare. Thank you for recognizing the efforts made by CUDDLY to assist animals and rescues.

Response from CUDDLYMar 1, 2024

Hello Carol, Your heartfelt message is appreciated, and it's clear that you have a deep compassion for the animals that CUDDLY works to help. Your understanding of their efforts and trust in their mission is valuable. Every contribution, whether big or small, makes a difference, and your empathy is a powerful force for good.

Response from CUDDLYMar 1, 2024

Hello Dee, It's understandable to feel strongly about the need for justice for animals who have suffered from abuse and neglect. CUDDLY plays a vital role in helping these animals find care, support, and new homes. While legal actions might not be within CUDDLY's purview, our focus is on rehabilitation and rehoming contributes significantly to the well-being of these animals.

Response from CUDDLYMar 1, 2024

Renee, Thank you so much for your support and kind words about our platform. We would not be able to do the work that we do, without wonderful people like yourself. Cuddly hopes to help give all animals a healthy life and a loving home and it is people like you that help us achieve that goal. Thank you so much!