LINDA F.
Missing my baby girl Sam.
I lost my baby girl Sam suddenly and it was very painful for me. I saw the cuddle clones website and in my desperation decided to order a clone of Sam thinking I could bring her back to me in a stuffed animal. I received my clone but it wasn’t Sam and as much as I tried to like it I chest couldn’t. The company was extremely understanding and agreed to refund me the money I paid for the clone. No hassle whatsoever! They are very customer friendly and that is a rare find these days! Thank you Cuddle Clone you are a gem!
Response from Cuddle ClonesDec 18, 2024
Thank you so much for sharing your experience with us. We are truly sorry for your loss, and we understand how difficult it must have been for you. While we deeply wish we could have brought comfort in a way that felt right for you, we're glad to hear that our team was able to assist you through the process. Your kind words mean a lot to us, and we are grateful for your understanding and for taking the time to share your feedback. Customer satisfaction is our top priority, and we're honored to have been able to support you during such a challenging time. If there’s anything further we can do to assist or help in any way, please don’t hesitate to reach out.