CSi RentalsReviews of csirentals.com

easy and helpful process. thank you.

Great customer service. Delivery arrived on time and representatives at the store were helpful and happy to solve all my questions.

Great service and very helpful staff

Quick and easy, even on a snow day everyone was cheery, and my order was ready ahead of time!

I have NEVER rented heating equipment from a company before, so I wasn’t sure what to expect, or even what I needed for my specific application. I’m such a novice, I wasn’t even sure how to go about actually getting it. After a quick, random search, I found CSI RENTALS on line and gave them a call. Right away, the young lady who answered my call was courteous, friendly and super-SUPER knowledgeable! She pointed me in the right direction of the equipment I needed with incredible ease, and patiently explained the process of how I could place a rental order via their website. Once my rental order was placed, the ease, convenience, and courteousness of this company only continued! I immediately got a phone call from a friendly company rep confirming that the equipment I was renting would indeed be delivered at the time I requested. He explained that delivery would occur once I submitted payment (which I was still in the process of doing, but had not completed). When I concluded my phone call with the company rep, I went right back to preparing my required paperwork for rental payment (copies of my credit card, government ID, and proof of address). Several minutes later, the phone rang again with a call from the same company rep. He told me that my rental would actually be delivered EARLIER than I requested because of my close proximity to their Brooklyn location. Wow!! I thanked the rep, and hurried off the phone to finish preparing my payment paperwork. Just as I had completed the paperwork and was ready to submit, my doorbell rang, interrupting me! “Darn! Now who could THAT be?!” , I wondered. When I answered the door, I was shocked and pleasantly surprised to see that it was the CSI RENTALS equipment deliveryman (smiling and seemingly not at all disturbed by the BRUTAL 19 degree arctic chill temperatures and high winds raging outside! ). He had the heater I had rented, and even offered a “Happy New Year” just before departing! Now remember: I was only a second or two away from actually submitting my rental payment. So, I HAD NOT ACTUALLY DONE IT YET! And yet there I was, equipment in hand, ready to resolve my issue! I rushed inside, submitted my payment, and immediately plugged in the heater (to thaw out a frozen water pipe in my home. It took a while (because of the pipe’s location deep in my wall), but the rented CSI heater worked magnificently! The frozen pipe thawed, and my problems were SOLVED! I cannot thank CSI RENTALS enough for their awesome equipment, top notch service, magnificent staff, and affordable prices!! When renting equipment, I say go with CSI RENTALS! You’ll be so, SO glad you did!!!

Spent wonderful week in French Alps. CSI rental was superb: beautiful apartment at the side of the ski slopes. Good price. CSI also provided services for ski rental and skipasses. The staff was extremely helpful and got us out of trouble when we arrived very late and had misunderstood the key service.

Good costumer service

The woman who helped us with the rental was very accommodating and cool