Mike
Great staff- very helpful
Great rental house with top of the line gear and friendly staff! They're very accommodating and are NOT sticklers on return or pick up, which can be very helpful with a crazy production. My only complaint is that since csi rentals has a brookln shop and a manhatten shop, sometimes what they say they have available online in one shop, is only available at the other shop because of people who don't return properly. So I ordered a dana dolly with 3 foot rails, at the brooklyn shop, and they only had the 6 foot rails available when I arrived because the 3 foot were retuned to the Manhattan store. But would say this rarely occurs...and if it does it's with non-essential items, like rails or accessories. However I must mention that because they gave me the longer, less portable rails, they threw in a carrying case for them to solve my problem of having less portable rails. So overall, love CSI rentals- they just want to help filmmakers out.
Response from CSi RentalsDec 22, 2015
Thanks, and just to note that to us every item on your order is essential and we are constantly working on adding inventory to both locations to avoid any inconvenience