crystals.com is listed under Astrology & Numerology.
crystals.com (crystals.com) has 28 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Sharon Z.
The items I ordered and received were beautiful! I ordered several items-crystals, bracelets, necklace, and am very happy with all! Packaged well and arrived quickly-I will definitely order again in the future.
Crystal M.
I have purchased from Crystals.com a few times and am happy every time! The packaging is always great and the crystals themselves are always beautiful. I will definitely be buying again.
Sheila W.
I have had several wonderful experiences ordering from Crystals.com I keep purchasing again & again because the crystals & minerals are exactly as described & even more impressive in person. Every piece arrives carefully packaged & in excellent condition & I appreciate the quality of the items. You can see that great care goes into selecting each piece & the photographs on the website are fantastic. I definitely recommend Crystals.com if you love crystals, minerals & beautiful natural rocks. I've been thrilled with what I have purchased & will return, again & again.
cp
Simply Beautiful! I have purchased several pieces of jewelry, a selenite bowl, and the Zodiac cards. The jewelry is beautiful and a joy to wear. I intend to gift several items. The selenite bowl is where I display and cleanse the bracelets and looks lovely on my desk. Everything came carefully packaged and protected. The pieces I've received look even better than the photos onsite. The Zodiac cards are colorful and provide me with insightful information about the signs and associated gems. I would buy again from crystals.com 08/29/2026
Disaappointed C.
Purchased four large crystals. The quartz and pyrite were stunning. The rose quartz was decent, although the one we already had at home for about a quarter of the price was actually nicer. Unfortunately, the citrine arrived with an obvious external surface mark that looks like a tool mark, and you can clearly feel the groove with your finger. We purchased the seller’s insurance specifically to cover situations like this. As soon as we noticed the issue, we contacted the seller. Because we actually like the crystal aside from the mark, we requested a replacement rather than a refund or discount. The seller insisted the mark was a natural inclusion. That explanation seemed unusual because the mark is a straight groove on the surface. We shared the photos and description with three separate AI models, and each indicated the mark was consistent with surface damage from polishing or handling rather than a natural feature of the stone. The response from the seller was surprisingly hostile. We were subtly accused of lying, a past chargeback was mentioned that we do not recall, and we were banned from making future purchases. An earlier order had also been cancelled without explanation. At the time we assumed it was an account issue as no explanation was given and we were too busy to follow up. We placed a new order using a different email, which meant losing all our existing rewards points which were at least a thousand or so points. A few things about this experience were disappointing: 1. We asked for a replacement, not a refund or discount. We were willing to pay the original price for a properly finished piece. 2. We purchased shipping insurance specifically to protect against shipping or handling damage, so it was unclear why the request was treated as unreasonable. 3. The tone of the response felt unnecessarily aggressive and hostile. In hindsight, we probably should have followed another customer’s suggestion to stick with smaller stones from this seller. Unfortunately, after this experience we will not be purchasing from them again. The quartz and pyrite were excellent pieces. However, the experience surrounding the citrine and the handling of our replacement request was disappointing. Buyers should assume these items are effectively final sale products.
Response from crystals.comSep 6, 2026
Thank you for sharing your experience. We want to correct a few things here, for anyone else reading. This review leaves out important context. We stopped accepting orders from this customer because of a prior chargeback filed after the order was received — not because of anything to do with this citrine. The earlier order referenced here was cancelled and refunded in full. No one was hostile, and we never accused anyone of lying. What we said — and what we're repeating here — is that the mark on the citrine is consistent with a natural mineral characteristic, not damage. Every piece we sell is a one-of-a-kind natural stone, inspected and photographed before it ships, and small surface variations are part of what makes each specimen genuinely unique rather than uniform and machine-made. As for the chargeback — that isn't something we invented or misremembered. It's documented with our payment processor and was resolved in our favor after review by your own bank. We're a small, family-run business, and we take every order personally — including being misrepresented. We wish you well.
Vivian
Beautiful Crystals & Great Service! The crystals are absolutely stunning — vibrant, authentic, great value and full of great energy. Shipping was fast, and everything was packaged with detail and care. This brand clearly prioritize quality and customer experience.
sarah R.
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Nick
Finally received my fourth order from Crystals.com, and I couldn’t be happier. As a return customer I have only become more excited for my next shipment with every purchase. The Crystals are top notch quality and are just as advertised on their website which is refreshing. I have now decided to exclusively use Crystals.com for my purchases.
