C. H. A.
Your retail 20% ANN19 discount and toop
Your retail 20% ANN19 discount and the lack of set up charge means you are selling cheaper at retail than you are to wholesale customers?? Adding a $35 setup to wholesale customers makes wholesale $12.50 more cost than retail cost??? Poor decision made by management
Response from Crystal ImagesFeb 18, 2019
We sell to retail customers as well as wholesalers. We ran a temporary sale when customers purchased awards at retail price through our online store. Wholesale customers may choose to receive a consistent, discounted rate for their purchases year-round with a setup fee in lieu of paying retail prices. If a wholesale customer is ordering from us regularly throughout the year, their discounted rate will more than make up for any temporary sales we may offer to the public.


