Xavier R.
I've sent hundreds of phone calls and…
I've sent hundreds of phone calls and emails ABSOLUTELY ZERO RESPONSE! THIS IS AN EMERGENCY AND I NEED MY MONEY! I am disgusted absolutely appalled that they don't answer anyone at all! I needd to send btc after depositing at cvs and over and over failed transaction! Please help! 07/24/2023 UPDATE STILL NO WORD FORM ANYONE AND NO WAY TO FIX ISSIE. SCAMMED
Response from Crypto DispensersJul 25, 2023
Dear Xavier, Thank you for sharing your concerns with us on Trust Pilot. We deeply regret to hear about the difficulties you've encountered with our service. Please accept our sincerest apologies for the inconvenience you've had to go through. We acknowledge that the lack of response to your numerous phone calls and emails is unacceptable and far from the high level of customer service we aim to provide. This is a crucial area for us to address and we assure you that we are treating this with the utmost seriousness. With regard to the failed Bitcoin transaction following your deposit at CVS, we're pleased to inform you that you can now use your CDReload balance to purchase Bitcoin directly. In light of your experience, we are committed to revisiting our customer service processes and improving communication with our valued customers. We assure you that Crypto Dispensers is not a scam and we deeply regret any impression that might have been conveyed. We want to reassure you that your funds are safe and we're working diligently to resolve your issue. Your patience during this time is greatly appreciated and we hope to resolve this for you as soon as possible. Once again, we apologize for the distress caused. If you have any further issues or queries, we encourage you to reach out to our dedicated customer service team who will be more than happy to assist you.




