esserena E.
Unforgetable experience
We are a group of travel buddies who booked Hurtigruten cruise from Kerkenes to Bergen in October 2025 through Sarah Ong . From our very first enqury to after the cruise Sarah has provide excellent service. She was helpful, thoughtful and attentive to our needs. Sarah is also very knowledgeable about Hurtigruten and her recomendations truly enhanced our experience both onboard and on land. Boarding - bad experience on boarding at Kerkenes where we have to self carry our own luggages up the ramp onto the ferry. It would be ideal if there is assistance for this service especially for the elderly, like some of us. Services on board - staffs are friendly, courteous, helpful and understanding. Food - generally good with wide range of choices for bfast and lunch. Three course meal for dinner was excellent. Highlight - the Joy of experiencing the magical Northern Lights on board without having to go chasing for it in the bitter cold weather . Disembarkation - was smooth, orderly and well organised at Bergen