CruiseboundReviews of cruisebound.com

He was great ! Straight to the point fast ! And solved the problem in minutes .

The representative call me back and explained the policy. Very friendly professional, and really help me and my family. Went above and beyond. Love love

We recently worked with Francine regarding a change to our Royal Caribbean cruise booking, and I can’t say enough about how helpful and professional she was throughout the process. We needed to remove a guest from our reservation and were initially concerned about how it might affect our cabin assignment or pricing. Francine took the time to work directly with Royal Caribbean’s Resolutions Team to ensure everything was handled properly. She not only secured the removal of the guest but also confirmed that our rate and cabin assignment would remain unchanged — a huge relief! She provided clear and timely communication, including a detailed refund breakdown and reassurance that everything would process smoothly. Her follow-up was thorough and thoughtful, making sure we had everything we needed for our records. Thanks to Francine, what could have been a stressful situation was handled quickly and efficiently. We’re very grateful for her support and highly recommend her to anyone booking through Cruisebound. Thank you again, Francine! — Dina & Family

Very professional responded in a timely manner and answered all my questions

Excellent rates!! Ez to use website

After an arduous morning of attempting to make reservations through the app and utilizing Google to locate Cruisebound’s service number, I encountered a series of incorrect numbers when calling the company. Fortunately, an agent from a different company attempted to deceive me. However, I eventually resolved the issue by consulting my booking reservation via the Cruisebound app to obtain their service number. To my delight, I was assigned an agent who was exceptionally informative, courteous, and patient. She diligently listened to all my concerns, especially since this was my first cruise. Elizabeth’s kindness and thoroughness in addressing my inquiries were truly commendable. Prior to speaking with Elizabeth, my mind was preoccupied with various matters. Nevertheless, after conversing with her and reassuring me that my reservations remained unchanged and in order, she effectively alleviated my anxiety. Elizabeth demonstrated remarkable patience and took her time to provide information, even delving into subjects that required considerable effort. She also shared valuable tips for navigating the cruise. I am deeply grateful for her guidance and assistance throughout the process. Elizabeth’s unwavering support and expertise have left a lasting impression on me.💓

Trato profesional. Nos ayudaron con nuestra reserva, aclararon todas las dudas y el servicio fue excelente. Nos asistió Roberto. Hasta ahora todo ha sido excelente. Altamente recomendado.

N/A very good