Crucial MarketsReviews of crucialmarkets.com

Great fast friendly support, quick withdrawal process, get opportunities for bonuses, and spreads are top tier. I definitely recommend this broker!

My agent Joe took the time to listen, hear me out along with solving my problem. I had a great experience and would recommend him anytime.

So far so good for me first time using an online trading platform and needed some help navigating the site but was helped along the way and after advice from friends have made some small investments and upto now showing some good returns and enjoying watching money grow on the platform hopefully a lot more to come.

Quick help and resolution, id recommend to anyone. Really made the process hassle free for me. Grateful.

Fast easy platform , and the customer service agent help You very fast also they have 400% bonus

Editing 26/02/26: They stole all my money back because I left this review up even with Two-Factor Authentication Email Verification and Google Authenticator. AVOID AT ALL COSTS. They tried to cover this up Below is my 3/5 review from 25/02/26: It's clear this is a new platform and they don't fully have their records organised or tracked. At the end of this review is what I originally wrote and only because of this my issue with my account and balance being deleted without notice was resolved. They had to ask me for proof of the deposit so they clearly couldn't verify themselves with a history of client deposits tied to account details. I'd advice taking screenshots of your balance and saving deposit emails in case of a sudden account closure, the cause is still unknown to me which happened on either the 8th, 9th or 10th, possibly not just to me. After waiting a 5 days initially for them to update my balance in the new account with the same details after the unprompted closure I wrote them on the 14th but got no reply. So a week later I wrote here thinking it was a scam, they have now returned almost all of the balance manually and have said they will return the rest and I know it's not a scam anymore. My newly created account even had KYC already completed and soon had the old demo accounts assigned to it so thought the balance would update soon but didn't, that's what prompted that thought. The copy trader options have grown from 1 or 2 originally at the start of February, that seemed to take a while to show up, to now having 7 with 2 successful ones that are great options, and it's all working great. These outweigh the inconvenience of using the platform. Other than that, a very simply UI that feels great to use. This is what I originally wrote on 21/02/26, giving 1/5: These are all paid reviews, this is a scam. $500 deposited then had account shut down without notice. Recreated account with same details, KYC already completed so knew it was me, but no updates to account balance after 2 weeks And their reply: Robbie, Our records show that no verified live trading account matching these details has been found. The account referenced appears to be a demo account, which does not involve real deposits or withdrawals. We do not close funded live accounts without prior communication, and any balance updates apply only to active, verified live accounts. If there has been any confusion or if you believe this is an error, please contact our support team with your registered email and transaction proof so we can investigate further. Best regards, Crucial Markets Team And my edit 2 hours after: Edit: Replying to reply, this was a deposit to available balance that got deleted when the account did, nothing to do with a live trading account, I sent you proof already before your reply Clarification writing today 25/02/26 when updating this with the paragraphs above after resolution: The problem was I replied to their admin email that asked about evidence, but they can only read emails from their service email which I had to forward everything to to get a response 👍

I’ve been trading for 8 years and have always had a difficult time with brokers. After the last time a b book broker refused to give me my money that was lost due to their platform “malfunction” I went and found Crucial. This is what I’ve been looking for it just WORKS as it should and I’m glad I finally can trust comfortably depositing large amounts of money knowing it’s safe. Just tested a withdrawal and it’s already pending. Got it within 10 minutes!

Always gotten back pretty quickly if they dont have the answer right away they put the team on it to get the answer. Never had any complaints and just got my 400% deposit bonus which is dope!