CrowdedReviews of crowded.me

We started using Crowded about 2 years ago and it has brought the way we manage per diem for our teams into the 21st century! The platform is very intuitive and user friendly and the majority of our staff has been able to navigate the site with no issues. The staff is responsive and supportive and have always addressed any issues quickly and to a full resolution. By and large, we are happy that we made the decision to switch to Crowded and I would highly recommend them if you need a more modern way to manage funds.

The communication and assistance were top tier.

platform does not work correctly, it is clunky- it used to work great, however, it no longer is the case. Hard to update, buttons do not work correctly, constantly asks for upgrades

They will charge you fees for every little thing. Using any form of payment provided (paypal, venmo, cash app, etc), ACH transactions, etc. Don't use them; there are better banks.

I honestly can’t even explain how this service is supposed to work. I sent all the requested documents right away, and five days later they were still asking me for the same things I had already provided. The process feels disorganized and unnecessarily complicated. If you’re deciding between this and a traditional bank, save yourself the time and just go to a regular bank.

They have slow response time. There is no chat feature. Our organization pending deposits have not been released and it has been about a week. Every since they have changed banks, there have been many issues with no response. This is not good for small organizations that need funding within 7 days.

The app crashes immediately with “Crowded keeps stopping”. I tested this on multiple Android phones and the issue is the same. Web login works, but after login it only shows a QR code and forces app usage, which makes the service unusable while the app is broken. Please fix the Android app or confirm if there is a known outage or bad update.

I can’t believe how difficult it is to contact anyone from this company. They do not offer an opportunity to speak with anyone on the phone, nor do they even offer a chat feature. I was told one thing by someone on an email and it turned out to be incorrect. We opened an account only to immediately encounter a roadblock. It feels as if they really don’t care about their customers. So disappointing.